Data Entry & Sales Support Officer

Quantum International Inc.; Gold Coast City; Sur place; AUD 52 000 - 68 000; Plein temps

Résumé du poste

Quantum International Inc. on the Gold Coast is seeking a Data Entry & Sales Support Officer to join our team in Helensvale. You will handle data entry, customer communications and provide essential administrative support to the sales team in a fast-paced wholesale environment.

The role emphasizes accuracy, organisation and a proactive approach, with the opportunity to grow within a leading furniture importer and distributor serving major Australian retailers.

Qualifications

• Experience in data entry, administration or customer service.
• Excellent verbal and written communication skills.
• Strong organisational and time management abilities.
• High level of accuracy and attention to detail.
• Ability to prioritise workload effectively.

Responsabilités

• Accurate and efficient data entry and record maintenance.
• Processing and updating sales and customer information.
• Responding to customer and client enquiries via phone and email.
• Liaising with interstate third-party logistics.
• Providing administrative support to the sales team.
• Maintaining accurate documentation and filing systems.
• Building positive relationships with clients and business partners.
• Supporting day-to-day office operations as required.

Connaissances

Data entry

Customer service

Time management

Organisational skills

Communication

Outils

Microsoft Office

Description du poste

Quantum International | Full-Time Position Helensvale, Gold Coast QLD

Join a Leading Furniture Import & Distribution Business

At Quantum International, we are seeking a motivated and detail-oriented Data Entry & Sales Support Officer to join our growing team in Helensvale. This is an excellent opportunity for someone who enjoys customer service, administration and supporting a busy sales environment. You'll play a key role in ensuring the smooth day-to-day operation of the business while working alongside a supportive and experienced team.

As a well-established importer and distributor supplying leading Australian retailers including Harvey Norman and Domayne, we are looking for a team member who is organised, proactive, and ready to become an integral part of our business.

About the Role

As our Data Entry & Sales Support Officer, you will provide essential administrative and operational support across various areas of the business. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with data, and takes pride in delivering outstanding service to both internal and external stakeholders.

Key Responsibilities

• Accurate and efficient data entry and record maintenance
• Processing and updating sales and customer information
• Responding to customer and client enquiries via phone and email
• Liaising with interstate third-party logistics
• Providing administrative support to the sales team
• Maintaining accurate documentation and filing systems
• Building positive relationships with clients and business partners
• Supporting day-to-day office operations as required

About You

To be successful in this role, you will be:

• Highly organised with exceptional attention to detail
• Motivated, proactive and eager to learn
• A strong communicator with a professional phone manner
• Comfortable working both independently and as part of a team
• Able to manage multiple tasks and meet deadlines in a busy environment
• Customer-focused with a commitment to delivering excellent service
• Confident using computer systems and Microsoft Office applications

Skills & Experience

• Previous experience in data entry, administration or customer service
• Excellent verbal and written communication skills
• Strong organisational and time management abilitiesHigh level of accuracy and attention to detail
• Ability to prioritise workload effectively
• Positive attitude and willingness to contribute to team success

Highly Regarded

• Experience in a sales support or wholesale environment
• Furniture, retail or distribution industry experience

Why Join Quantum International?

At Quantum International, we value our people and invest in their success. We offer:

• Secure full-time employment with Monday to Friday hours
• Career growth and development opportunities
• A supportive, collaborative and positive workplace culture
• Recognition and reward for strong performance
• The opportunity to be part of the Harvey Norman Group
• Ongoing training and professional development
• Clerks Private Sector Award Wage rates apply