Data-Driven Performance Manager – Delivery Network

Australia Post; City of Melbourne; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible work arrangements

Hybrid work environment

Mentorship programs

Employee discounts

Job summary

Australia Post is seeking a driven Manager Performance to join our Delivery Partners team within Network Operations in Melbourne. You will own the performance framework, drive accountability, and lead initiatives to improve service, cost, safety and customer outcomes.

Collaborating with Operations, Partner Management, Finance, Product and Technology, you will translate insights into business improvements and scalable solutions while balancing fast-paced, complex environments with sustainable

Qualifications

• Experience leading operational or transformation initiatives across large networks.
• Strong analytical and problem solving capabilities with data-driven mindset.
• Ability to influence stakeholders at all levels and drive measurable improvements.

Responsibilities

• Own the performance framework and governance across Delivery Partner network.
• Lead cross-functional initiatives from problem identification to implementation.
• Use data insights to identify gaps and implement scalable improvements across the network.

Skills

Operational leadership

Data-driven decisions

Cross-functional collaboration

Commercial acumen

Tools

Power BI

Excel

Tableau

Job description

Australia Post is seeking a driven Manager Performance to join our Delivery Partners team within Network Operations in Melbourne. You will own the performance framework, drive accountability, and lead initiatives to improve service, cost, safety and customer outcomes.

Collaborating with Operations, Partner Management, Finance, Product and Technology, you will translate insights into business improvements and scalable solutions while balancing fast-paced, complex environments with sustainable