Data Centre Operations Lead

CDC; Canberra; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

CDC Academy (training)

CDC Day

Parental Leave

Volunteer Leave

Employee Assistance Program

CDC Social Events

Job summary

CDC Data Centres Australia, headquartered in Canberra, is seeking an Associate Facilities Manager to own the day-to-day operations of a world‑class data centre campus, ensuring safe, secure and efficient service delivery to customers and the business.

Reporting to the Facilities Manager, you will lead a team of Facilities Coordinators, collaborate with site contractors and drive operational performance, customer outcomes and site excellence.

Qualifications

• Proven leadership of frontline teams in facilities/ops
• Strong stakeholder management and relationship-building
• Ability to prioritise competing demands and make sound operational decisions
• Experience managing contractors, vendors or service providers and driving accountability
• Customer-focused mindset with a track record of delivering outcomes
• Excellent communication skills and ability to influence across all levels of the business
• Passion for continuous improvement and creating high-performing teams

Responsibilities

• Leading and developing a team of Facilities Coordinators and site-based operational staff.
• Driving the day-to-day operation of the campus to ensure service excellence and operational readiness.
• Managing customer requests and ensuring operational issues are resolved effectively.
• Building strong relationships with customers, contractors, service providers and internal stakeholders.
• Overseeing vendor performance and ensuring contractual obligations are delivered.
• Coordinating maintenance activities and ensuring preventative maintenance requirements are met.
• Monitoring operational risks and escalating issues that may impact site performance or uptime.
• Supporting procurement activities, budget outcomes and cost-control initiatives.
• Driving workplace health, safety, compliance and continuous improvement initiatives.
• Preparing operational updates, reporting and communications while contributing to site improvement projects

Job description

CDC Data Centres Australia, headquartered in Canberra, is seeking an Associate Facilities Manager to own the day-to-day operations of a world‑class data centre campus, ensuring safe, secure and efficient service delivery to customers and the business.

Reporting to the Facilities Manager, you will lead a team of Facilities Coordinators, collaborate with site contractors and drive operational performance, customer outcomes and site excellence.