Data Centre Associate – 24/7 Ops & Training Path

CDC; Brooklyn; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

CDC Academy

Paid leave and wellbeing initiatives

Parental Leave

Volunteer Leave

Employee Assistance Program

Social events

Job summary

CDC Data Centres in Australia is seeking an Associate Service Technician 24/7 to support customers, maintenance and monitoring activities across our data centre operations. You will engage with customers, service technicians and contractors while helping maintain uptime and safety.

Australian citizenship with NV1 clearance required; experience in technical environments and collaboration with stakeholders; ongoing development opportunities through the CDC Academy and related programmes.

Qualifications

• Experience in technical environments such as telecommunications, fibre, fire systems, IT, industrial facilities, or related fields.
• Ability to identify risks and develop practical solutions.
• Excellent written and verbal communication skills.

Responsibilities

• Support Customers, Service Technicians and contractors during maintenance and support activities.
• Monitor critical infrastructure to ensure uptime and no disruption to client operations.
• Respond swiftly to customer requests and critical events.
• Ensure personnel are performing activities safely and in accordance with CDC's processes and procedures.
• Provide timely reporting of events and support restoration to normal operations.

Skills

Technical environments

Stakeholder collaboration

Risk assessment & problem solving

Office 365

Clear communication

Tools

Office 365

Job description

CDC Data Centres in Australia is seeking an Associate Service Technician 24/7 to support customers, maintenance and monitoring activities across our data centre operations. You will engage with customers, service technicians and contractors while helping maintain uptime and safety.

Australian citizenship with NV1 clearance required; experience in technical environments and collaboration with stakeholders; ongoing development opportunities through the CDC Academy and related programmes.