Data Center Facilities Manager - Ops & Reliability

NEXTDC; Willoughby City Council; On-site; AUD 150,000 - 190,000; Full time

Job summary

NEXTDC is a leading Australian data centre company with ASX 100 listing and 17 data centres. We are seeking a Facility Manager to own day-to-day operations, lead a high-performing team of facilities professionals and contractors, and ensure safe, reliable, and efficient data centre operations.

You will partner with Sales, Service Delivery, and Customer Operations to deliver outstanding customer experiences.

Qualifications

• Experience in data centre operations or other critical environments.
• 4–6 years’ experience in data centre facilities or equivalent.
• Familiarity with uptime standards.
• Exposure to Design & Build projects.
• Engineering degree or related discipline desirable.
• Trade qualifications in electrical/mechanical highly regarded.

Responsibilities

• Lead daily operations of the data centre and manage facilities teams and contractors.
• Ensure safety, reliability, and compliance of critical electrical and mechanical systems.
• Collaborate with Customer Operations, Sales, and Service Delivery to achieve excellent customer outcomes.
• Own Facility Rules and ensure compliance across customers, contractors, and internal stakeholders.
• Oversee maintenance contracts and service providers and ensure WHS standards.
• Identify and resolve facility issues and coordinate testing and certification for infrastructure.
• Provide operational insights to improve performance and efficiency.
• Build relationships with customers, suppliers, and internal teams.
• Mentor and develop Facilities team members for high engagement.
• Support risk management through site risk registers and controls.
• Promote security awareness and preventive actions.

Skills

Data centre operations

Team leadership

Stakeholder management

Incident management

Compliance

Safety programs

Education

Engineering degree or related discipline

Electrical/Mechanical trade qualification

Job description

NEXTDC is a leading Australian data centre company with ASX 100 listing and 17 data centres. We are seeking a Facility Manager to own day-to-day operations, lead a high-performing team of facilities professionals and contractors, and ensure safe, reliable, and efficient data centre operations.

You will partner with Sales, Service Delivery, and Customer Operations to deliver outstanding customer experiences.