Data Centre Engineer: Hands-on Infra & Ops

The Missing Link; Inner West; On-site; AUD 90,000 - 120,000; Full time

Job summary

The Missing Link is seeking an experienced Data Centre Support Engineer to join our Castle Hill and St Peters facilities. You will perform hands-on hardware work, site inspections, and daily operations to keep critical environments running smoothly.

You will move beyond desk-based support, gaining exposure to enterprise infrastructure, data centre operations, and service delivery. A current driver’s license and willingness to travel between sites are required.

Qualifications

• 5+ years of experience in IT support, infrastructure support or systems administration.
• Hands‑on experience supporting servers, storage, networking, cabling or physical IT infrastructure.
• Strong understanding of incident, request and change management processes.
• Ability to maintain accurate documentation, ticket updates and asset records.

Responsibilities

• Complete regular site inspections and health checks across operational technology and infrastructure.
• Support hardware installations, rack and stack activities, equipment moves and cabling tasks.
• Provide hands‑on smart hands support for servers, storage, networking and data centre equipment.
• Respond to incidents, service requests and approved changes while maintaining clear ticket updates.
• Escort vendors and support maintenance, repair and installation activities.
• Maintain accurate asset records, rack layouts, inventory information and site documentation.
• Identify risks, escalate issues promptly and support safe, compliant data centre operations.
• Support stock management, equipment deliveries and capacity planning activities.
• Work closely with clients, vendors and internal technical teams to ensure service delivery standards are met.

Skills

IT support

Infrastructure support

Systems administration

Server hardware

Storage

Networking

CABLING

Documentation

Tools

ITIL knowledge

Job description

The Missing Link is seeking an experienced Data Centre Support Engineer to join our Castle Hill and St Peters facilities. You will perform hands-on hardware work, site inspections, and daily operations to keep critical environments running smoothly.

You will move beyond desk-based support, gaining exposure to enterprise infrastructure, data centre operations, and service delivery. A current driver’s license and willingness to travel between sites are required.