Data Centre Field Services Engineer

Zone IT Solutions; City of Melbourne; On-site; AUD 80,000 - 110,000; Full time

Job summary

Zone IT Solutions in Melbourne is seeking experienced Data Centre Field Services Engineers to support installation, commissioning, maintenance, and troubleshooting of high-density data centre infrastructure.

The role focuses on data centre mechanical systems, liquid cooling, rack & stack, power distribution, hardware installation, and field-level troubleshooting. You will work hands-on with high-density server and GPU infrastructure in critical data centre environments.

Qualifications

• Experience with data centre mechanical systems and high-density infrastructure.
• Strong troubleshooting skills across mechanical, electrical, and cooling systems.
• Knowledge of safety standards and data centre operational procedures.

Responsibilities

• Install, position, anchor, and integrate high-density server equipment.
• Install racks, server chassis, switch trays, power shelves, and related infrastructure.
• Perform rack and stack activities: mounting, cabling, labeling, and integration.
• Route and manage high-density cabling with proper bend radii and airflow.
• Support installation and connection of high-density rack power distribution systems.
• Ensure rack installations meet safety, quality, and data centre standards.

Skills

Data centre installation

Mechanical systems

Troubleshooting

Safety compliance

Tools

Cable management tools

PPE safety equipment

Job description

We are seeking experienced Data Centre Field Services Engineers to support the installation, commissioning, maintenance, and troubleshooting of high-density data centre infrastructure.

The role is focused on data centre mechanical systems, liquid cooling, rack & stack, power distribution, hardware installation, and field-level troubleshooting. The successful candidate will work hands-on with high-density server and GPU infrastructure in critical data centre environments.

Key Responsibilities

• Perform installation, positioning, anchoring, and physical integration of high-density server and computing equipment.


• Install and configure high-density racks, server chassis, switch trays, power shelves, and related infrastructure.


• Perform rack & stack activities, including hardware mounting, cabling, labeling, and equipment integration.


• Route and manage high-density fiber and copper cabling while maintaining proper bend radius and airflow requirements.


• Support installation and connection of high-density rack power distribution systems.


• Ensure rack installations meet required safety, quality, and data centre standards.

Liquid Cooling & Thermal Management

• Install, commission, and maintain liquid cooling infrastructure within data centre environments.


• Perform fluid charging, flushing, pressure testing, and maintenance of cooling loops.


• Work with Direct-to-Chip (DTC) cooling systems, Coolant Distribution Units (CDUs), manifolds, hoses, and quick-disconnect couplings.


• Support maintenance of Rear Door Heat Exchangers (RDHx) and other data centre cooling systems.


• Monitor coolant temperature, pressure, flow rates, and system performance.


• Perform coolant sampling, conductivity testing, filtration, and water/glycol chemistry checks.


• Identify and respond to coolant leaks and perform appropriate containment and mitigation procedures.


• Maintain cooling systems while minimizing disruption to live data centre operations.

Field Service & Maintenance

• Perform preventive and corrective maintenance on data centre equipment.


• Carry out hardware break/fix and Field Replaceable Unit (FRU) replacement.


• Replace components such as power supplies, fan modules, memory modules, motherboard trays, pumps, and cooling components.


• Support system installation, commissioning, and hardware bring-up activities.


• Perform L1/L2 troubleshooting of mechanical, cooling, power, and hardware issues.


• Conduct equipment inspections and identify potential failures before they impact operations.


• Document maintenance activities, incidents, repairs, and technical findings.


• Diagnose mechanical and infrastructure-related faults within data centre environments.


• Troubleshoot cooling temperature, pressure, flow, and leakage issues.


• Support investigation of hardware and infrastructure failures.


• Work with engineering and operations teams to identify root causes and implement corrective actions.


• Maintain accurate service reports and technical documentation.

About Us

We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.