Data Centre Deployment & Service Delivery Lead

NTT Limited; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

NTT DATA is seeking an experienced Data Centre Deployment & Service Delivery Lead in Sydney to own the safe, predictable delivery of multiple workstreams within a data centre environment. You will coordinate engineers, technicians, suppliers and shifts on-site to ensure quality, safety and client standards are met.

The role focuses on deployment execution and service delivery rather than facilities management.

Qualifications

• Experience leading engineers or delivery teams in data centre, network deployment or critical infrastructure.
• Ability to coordinate multi-workstream delivery to meet scope, schedule, and quality.
• Hands-on data centre deployment knowledge across rack, cabling, network, fibre.
• Strong planning, prioritisation and problem-solving.
• Excellent communication with technical teams, clients and suppliers.
• Commitment to safe, controlled delivery and proper documentation.

Responsibilities

• Lead onsite deployment activities across planning, mobilisation, execution, validation, handover and closure.
• Coordinate multiple teams, shifts and suppliers, managing dependencies and readiness.
• Monitor delivery against scope, schedule, quality; address blockers and risks.
• Put quality checkpoints across builds, cabling, labelling, testing and handover.
• Oversee inspections and acceptance checks; ensure defects are addressed.
• Act as onsite contact for clients, programme teams, design and operations teams.
• Maintain accurate progress reporting and delivery evidence.
• Support safe working practices, change controls and incident reviews.
• Identify opportunities to reduce rework and standardise delivery practices.

Skills

Team leadership

Delivery coordination

Data centre deployment

Rack infrastructure

Structured cabling

Network hardware

Fibre connectivity

Shift coordination

Quality controls

Safety compliance

Stakeholder communication

Documentation

Education

Engineering degree or diploma

Job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Location: Erskine Park, Sydney, NSW | Primarily onsite

Are you an experienced data centre or infrastructure delivery professional who enjoys bringing together people, technology and operational delivery? We’re looking for a Data Centre Deployment & Service Delivery Lead to take ownership of the safe, predictable and high-quality delivery of multiple technical workstreams within a data centre environment. This is a hands‑on site leadership role where you’ll coordinate engineers, technicians, suppliers and shifts, while keeping delivery on track and maintaining strong quality, safety and client standards. The focus is deployment execution and service delivery rather than facilities management.

What you’ll be doing

You’ll lead onsite deployment activities across planning, mobilisation, execution, validation, handover and closure. Depending on the workstream, this can include rack‑and‑stack and hardware installation, structured cabling, network connectivity, fibre infrastructure, equipment removal and site restoration.

You’ll also:

• Translate programme and technical requirements into practical shift plans, priorities, resource assignments and deliverables.
• Coordinate multiple teams, shifts and suppliers, managing dependencies, site access, materials, tooling and readiness.
• Lead shift briefings, handovers and progress reviews.
• Monitor delivery against scope, schedule and quality requirements and address emerging risks or blockers.
• Put appropriate quality checkpoints in place across builds, cabling, labelling, testing, asset records, validation and handover.
• Oversee inspections and acceptance checks and ensure defects or incomplete work are addressed.
• Act as a key onsite contact for clients, programme teams, design and operations teams, and suppliers.
• Maintain accurate progress reporting, completion records and delivery evidence.
• Support safe working practices, change controls, site requirements and effective incident or corrective-action reviews.
• Look for opportunities to reduce rework, improve throughput and standardise delivery practices.

Essential criteria

We’re interested in what you can demonstrate, rather than looking for one particular career path.

You’ll bring:

• Demonstrated experience leading engineers, technicians or technical delivery teams within a data centre, network deployment, critical infrastructure or comparable technical environment.
• Experience coordinating complex or multi-workstream delivery against defined scope, schedule and quality requirements.
• Practical understanding of data centre deployment plus experience in at least one relevant engineering area.
• Working knowledge of areas such as rack infrastructure, structured cabling, network hardware, connectivity or fibre infrastructure.
• Experience coordinating shift-based delivery, including handovers, resources, dependencies, risks and escalations.
• Experience applying quality controls and taking defects or incomplete work through to resolution.
• Strong planning, prioritisation and problem-solving capability.
• Ability to communicate clearly with technical teams, clients, suppliers and other stakeholders.
• A practical commitment to safe, controlled delivery and accurate documentation.
• Flexibility to work primarily onsite and support shift, weekend or out-of-hours delivery when the work requires it.

Desirable criteria

These would be valuable, but you don’t need to tick every box to apply:

• A degree, technical diploma, apprenticeship or other formal learning in engineering, networking, telecommunications or a related discipline.
• Equivalent professional experience is equally relevant.
• Relevant health and safety, data centre, networking, cabling, fibre or project-delivery certifications.
• Formal training in leadership, service management or project management.
• Experience improving operating procedures, implementation methods, checklists or reporting practices.
• Exposure to automation or standardisation initiatives within deployment environments.
• Experience contributing to programme planning, mobilisation or estimation.

What success looks like

You’ll help create an environment where work is completed safely, delivery commitments are understood and managed, quality is right first time wherever possible, handovers are well documented, blockers are addressed quickly and clients receive clear, evidence-based updates. These outcomes closely reflect the success measures in the JD.

Not sure you meet every requirement? We’d still encourage you to apply. Relevant capability can be developed through many different career paths, and we value practical experience and transferable skills alongside formal qualifications. If your experience gives you the foundations to succeed in this role, we’d like to hear from you.

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Join our growing global team and accelerate your career with us.

Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.

You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!