Data Centre Deployment & Service Delivery Lead

Dimension Data Solutions Limited (Kenya); Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

NTT DATA in Sydney, NSW seeks a Data Centre Deployment & Service Delivery Lead to own the safe, predictable delivery of multiple technical workstreams within a data centre environment. This hands-on role coordinates engineers, technicians, suppliers and shifts to keep delivery on track while upholding quality, safety and client standards.

You’ll lead onsite deployment activities across planning, mobilisation, execution, validation, handover and closure, including hardware installation, cabling,

Qualifications

• Experience leading engineers or technical delivery teams in data centre or infrastructure environments.
• Proven ability to coordinate multi-workstream delivery to defined scope, schedule and quality.
• Strong understanding of data centre deployment, cabling, network connectivity and rack infrastructure.
• Demonstrated commitment to safe, controlled delivery and accurate documentation.
• Ability to translate requirements into practical shift plans and deliverables.

Responsibilities

• Lead onsite deployment activities across planning, mobilisation, execution, validation, handover and closure.
• Coordinate multiple teams, shifts and suppliers, managing dependencies and readiness.
• Lead shift briefings, handovers and progress reviews.
• Monitor delivery against scope, schedule and quality; address risks or blockers.
• Maintain progress reporting, delivery evidence and site requirements.

Skills

Leadership

Stakeholder comms

Project coordination

Data centre deployment

Quality controls

Safety compliance

Education

Engineering degree or diploma

Job description

Data Centre Deployment & Service Delivery Lead

Location: Erskine Park, Sydney, NSW | Primarily onsite

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

Are you an experienced data centre or infrastructure delivery professional who enjoys bringing together people, technology and operational delivery?

We're looking for a Data Centre Deployment & Service Delivery Lead to take ownership of the safe, predictable and high-quality delivery of multiple technical workstreams within a data centre environment.

This is a hands-on site leadership role where you'll coordinate engineers, technicians, suppliers and shifts, while keeping delivery on track and maintaining strong quality, safety and client standards. The focus is deployment execution and service delivery rather than facilities management.

What you'll be doing

You'll lead onsite deployment activities across planning, mobilisation, execution, validation, handover and closure. Depending on the workstream, this can include rack-and-stack and hardware installation, structured cabling, network connectivity, fibre infrastructure, equipment removal and site restoration.

You’ll also:

• Translate programme and technical requirements into practical shift plans, priorities, resource assignments and deliverables.
• Coordinate multiple teams, shifts and suppliers, managing dependencies, site access, materials, tooling and readiness.
• Lead shift briefings, handovers and progress reviews.
• Monitor delivery against scope, schedule and quality requirements and address emerging risks or blockers.
• Put appropriate quality checkpoints in place across builds, cabling, labelling, testing, asset records, validation and handover.
• Oversee inspections and acceptance checks and ensure defects or incomplete work are addressed.
• Act as a key onsite contact for clients, programme teams, design and operations teams, and suppliers.
• Maintain accurate progress reporting, completion records and delivery evidence.
• Support safe working practices, change controls, site requirements and effective incident or corrective-action reviews.
• Look for opportunities to reduce rework, improve throughput and standardise delivery practices.

Essential criteria

We're interested in what you can demonstrate, rather than looking for one particular career path.

You’ll bring:

• Demonstrated experience leading engineers, technicians or technical delivery teams within a data centre, network deployment, critical infrastructure or comparable technical environment.
• Experience coordinating complex or multi-workstream delivery against defined scope, schedule and quality requirements.
• Practical understanding of data centre deployment plus experience in at least one relevant engineering area.
• Working knowledge of areas such as rack infrastructure, structured cabling, network hardware, connectivity or fibre infrastructure.
• Experience coordinating shift-based delivery, including handovers, resources, dependencies, risks and escalations.
• Experience applying quality controls and taking defects or incomplete work through to resolution.
• Strong planning, prioritisation and problem‑solving capability.
• Ability to communicate clearly with technical teams, clients, suppliers and other stakeholders.
• A practical commitment to safe, controlled delivery and accurate documentation.
• Flexibility to work primarily onsite and support shift, weekend or out‑of‑hours delivery when the work requires it.

Desirable criteria

These would be valuable, but you don't need to tick every box to apply:

• A degree, technical diploma, apprenticeship or other formal learning in engineering, networking, telecommunications or a related discipline. Equivalent professional experience is equally relevant.
• Relevant health and safety, data centre, networking, cabling, fibre or project‑delivery certifications.
• Formal training in leadership, service management or project management.
• Experience improving operating procedures, implementation methods, checklists or reporting practices.
• Exposure to automation or standardisation initiatives within deployment environments.
• Experience contributing to programme planning, mobilisation or estimation.

What success looks like

You’ll help create an environment where work is completed safely, delivery commitments are understood and managed, quality is right first time wherever possible, handovers are well documented, blockers are addressed quickly and clients receive clear, evidence‑based updates. These outcomes closely reflect the success measures in the JD

Relevant capability can be developed through many different career paths, and we value practical experience and transferable skills along