Data Assurance & Reporting Officer

State Government of Victoria, Australia; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

5 weeks annual leave + ADO

Hybrid work arrangement

Tax-effective salary packaging

Learning and development opportunities

Job summary

Western Health in Melbourne’s west is seeking a Data Assurance & Reporting Officer to ensure data underpinning organisational reporting is accurate, timely and fit for purpose.

You will work at the intersection of data, systems and business, building confidence with stakeholders and developing data quality controls across datasets such as VEMD and VAED.

Join a collaborative team focused on improving data governance, reporting integrity and continuous improvement in a dynamic healthcare setting.

Qualifications

• Strong understanding of data quality, validation and assurance principles.
• Ability to investigate data issues and perform root-cause analysis.
• Experience communicating complex data issues to non-technical stakeholders.
• Familiarity with healthcare data reporting and governance contexts.

Responsibilities

• Provide assurance over key datasets and reporting processes.
• Develop data quality checks, validation processes and assurance frameworks.
• Investigate data anomalies and identify sustainable solutions.
• Support accuracy and integrity of organisational reporting for leadership.
• Build high-trust relationships to promote data quality responsibility.

Skills

Data quality

Governance

MS Excel

Root-cause analysis

Data visualization

Stakeholder communication

Education

Health Information Management tertiary qualification

Tools

Data visualization tools

Job description

Occupation: Governance and risk management

Location: Melbourne - CBD and Inner Metro suburbs

Reference: 8927

• Location:Williamstown Hospital
• Employment Type: Full-Time, Ongoing
• Salary: Admin Grade 3 + Superannuation + Salary Packaging

About the role:

The Mission: Best Care, Powered by Data.

At Western Health, we don’t just provide care; we are building the healthcare of the future. Serving one of Melbourne’s most diverse and rapidly growing communities, our mission is simple: Best Care, in the right place, at the right time.

If you are passionate about data quality, assurance and governance, this is your arena.

As a Data Assurance & Reporting Officer within our Performance Unit, you will play a critical role in ensuring that the data underpinning organisational reporting and decision-making is accurate, complete, consistent, timely and fit for purpose.

You will work at the intersection of data, systems and the business — investigating anomalies, identifying root causes, strengthening data controls and partnering with stakeholders to build confidence in the information we rely on.

• Statutory & Performance Reporting: Provide assurance over key datasets (VEMD, VAED, VINAH) and reporting processes, identifying risks and implementing controls to improve compliance and reporting confidence.
• Data Quality & Assurance: Develop and implement data quality checks, validation processes and assurance frameworks that ensure critical healthcare and operational data can be trusted.
• Root-Cause Investigation: Investigate data anomalies, inconsistencies and reporting issues, tracing problems back through systems, processes and source data to identify sustainable solutions.
• Reporting Integrity: Support the accuracy and integrity of MaP (Monitoring and Performance) and other organisational reporting, ensuring information provided to Clinical Directors, Executives and operational leaders is reliable and meaningful.
• Culture Catalyst: Build high-trust relationships across Western Health, working with data owners and subject matter experts to establish a culture where data quality is everyone's responsibility.

Your Profile:

• The Data Quality Mindset: You have a strong understanding of data quality, validation and assurance principles and are naturally curious about how data is created, transformed and consumed.
• Healthcare Curiosity: You have a "hunger for the hunt" — you enjoy investigating unexpected results, identifying patterns and finding the root cause behind data quality issues.
• The Translator: You possess Communication Mastery, turning complex data and technical issues into clear, practical recommendations that non-technical stakeholders can understand and act upon.
• The Detail Detective: You have exceptional attention to detail and understand that in healthcare, data accuracy isn't just a goal — it’s essential to safe, effective and accountable care.
• The Collaborator: You are comfortable working across clinical, operational, corporate and technical environments, bringing people together to resolve data issues and improve processes.

The Western Health Advantage:

• Work-Life Balance: 5 weeks of annual leave + 1 Accrued Day Off (ADO) every month.
• Hybrid Freedom: Work from home part of the week with an office base at the historic Williamstown Hospital.
• Financial Optimisation: Generous tax-effective salary packaging.

About you:

• Would suit those with a Health Information Management tertiary qualification.
• Strong technical skills in MS Excel, with the ability to organise data, create formulas.
• interrogate datasets, identify anomalies and validate data across multiple sources.
• Experience developing and implementing data quality rules, validation checks, reconciliation processes and data assurance controls.
• Demonstrated ability to investigate data issues and perform root-cause analysis, including tracing discrepancies through source systems, business processes and data transformations.
• Experience working with data visualisation and reporting tools, with the ability to assess whether reported information is accurate, meaningful and fit for purpose.
• Strong analytical and problem-solving skills, with the ability to identify data risks, prioritise issues and develop practical and sustainable solutions.
• Demonstrated experience in data quality, data assurance, data governance, reporting or information management, preferably within a complex healthcare or public sector environment.
• Stakeholder & Communication Excellence: Demonstrated experience working with stakeholders across multiple business functions, translating business and reporting requirements into clear data definitions, quality controls and sustainable assurance processes.

Western Health is the leading healthcare provider in Melbourne’s West - one of Australia’s fastest-growing and most culturally and socioeconomically diverse regions.

More than 13,000 employees help deliver a comprehensive range of services across our hospitals, community, correctional, and home-based settings. These services include acute tertiary care, emergency and intensive care, medical and surgical specialties, mental health and wellbeing, subacute care, ambulatory care, primary care, home-based services, and residential aged care.

We are committed to driving innovation and sustainability that improves health outcomes for our community. With specialties spanning oncology, renal care, mental health, women’s health and maternity, chronic disease management, geriatrics, and cardiology, Western Health is recognised for its expertise in managing complex and chronic conditions through integrated, patient-centred care.

We foster a collaborative and inclusive culture where you can make a meaningful impact. We support our staff to keep learning and growing through a diverse range of education programs, partnerships with universities in medical research and professional development opportunities.

Whyjoinus?

Compensation and Benefits

• Competitive salaries, flexible work options, and wellbeing programs.
• Scholarships and grants to support ongoing learning.

Learning and Development

• Access personalised pathways through the Western Health Learning Academy.
• Opportunities for postgraduate study, clinical education, and mentorship.

Community Impact and Inclusion

• Make a difference through compassionate care in a diverse, inclusive workforce.
• Contribute to community wellbeing initiatives and healthcare research.

Organisational Culture and Environment

• Work in a collaborative, innovative team focused on continuous improvement and excellence.

Ready tomake animpact?

Ifyou’repassionate about data quality, assurance and governance,we’dlove to hear from you.

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.

Closingdate:11:59pm on14 October 2026.

Enquiries:For further information about this role, contact Stuart Dawes (Manager – Performance Reporting & Analytics) via [e-mail] .

Western Health is an equal opportunity employer. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people with lived experience that strengthens their ability to do this work

Western Health is committed to providing a safe environment for the children and young people who are involved in our services,sitesand operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, anImmunisationStatus Clearance and a Working with Children Check (if applicable).

Western Health is committed to the psychosocial safety of all applicants and employees.

Western Health does not accept unsolicited resumes/applications from recruitment agencies.

Applications close Wednesday 14 October 2026 at 11.59pm