Dash 8 Cabin Crew

Skytrans Australia; Cairns Regional; On-site; AUD 60,000 - 80,000; Full time

Job summary

Skytrans Australia in Cairns is seeking dedicated cabin crew for Dash 8 operations. This full-time role requires clear communication, top-notch customer service, and the ability to work solo on smaller aircraft while upholding safety standards.

You will conduct safety demonstrations, assist passengers (including minors and those with limited English), coordinate with the pilot, and ensure cabin cleanliness and readiness for every flight.

Qualifications

• Must hold First Aid (HLTAID011) and CPR (HLTAID009) certificates.
• RSA certificate or willingness to obtain.
• Valid passport with at least 6 months validity.
• Able to swim 50 metres and tread water for 3 minutes.

Responsibilities

• Announce and demonstrate safety procedures for passengers.
• Direct and assist passengers during emergencies with calmness.
• Provide exceptional service to all passengers, including unaccompanied minors and non-English speakers.
• Assist in cabin cleaning between flights to maintain hygiene.
• Coordinate with pilot-in-command on operational needs and weather.
• Maintain supplies of food and beverages for flight service.

Skills

Customer service

Communication

Calm under pressure

Solo cabin crew on Dash 8

Education

First Aid Certificate HLTAID011

CPR Certificate HLTAID009

Responsible Service of Alcohol (RSA)

Passport with 6+ months validity

Job description

Join Skytrans Australia – Dash 8 Cabin Crew Opportunities in Cairns. Deliver Excellence in Regional Aviation – Where Every Flight Matters.

Skytrans Australia is seeking dedicated, enthusiastic professionals to join our Cabin Crew team based in Cairns. As a member of our team, you'll embody the highest standards of hospitality, safety, and efficiency while delivering exceptional customer service to passengers traveling across regional Australia. This is a unique opportunity for individuals who thrive in a dynamic environment, are comfortable operating as solo cabin crew on smaller aircraft, and genuinely enjoy making a difference in people's journeys. If you have a passion for service, excellent communication skills, and the ability to remain calm under pressure, we want to hear from you.

What You Will Do

Reporting to the Senior Base Cabin Crew, this full-time position encompasses responsibilities including, but not limited to:

• Announce and demonstrate safety and emergency procedures – ensuring every passenger understands what to do in an emergency.


• Direct and assist passengers in the event of an emergency – you remain calm and capable when it matters most.


• Provide outstanding support to all passengers, including unaccompanied minors, nervous travelers, and those with limited English proficiency.


• Assist in cleaning the cabin between flights – maintaining a pristine environment for every journey.


• Administer first aid to passengers or coordinate first aid efforts, as required.


• Provide the highest possible service to our passengers by ensuring all needs are met, and exceeded where possible.


• Liaise with the pilot-in-command to properly coordinate the effects of any operational requirements (e.g., weather, passenger requirements, early descents, diversions, etc.).


• Ensure that food, beverages, and other supplies are in adequate supply.

Minimum Requirements

• Must be at least 18 years of age and able to obtain an Aviation Security Identification Card (ASIC).


• Hold a current First Aid Certificate (HLTAID011), CPR Certificate (HLTAID009), and Responsible Service of Alcohol Statement (or willing to obtain).


• Hold a valid passport with at least 6 months' validity.


• Able to swim fully clothed for 50 meters and tread water for 3 minutes.


• Have excellent health and fitness, normal function of ear, nose, and throat, and adequate vision (with or without glasses).


• Available to work a 24/7 rotating roster, including weekends and public holidays.


• Have prior customer service experience and a high level of personal presentation.


• Previous experience on the Dash 8 or similar aircraft is highly regarded.


• Must meet one of the following English language requirements: Completed at least 3 years of secondary education in Australia or New Zealand.


• Worked in Australia, New Zealand, UK, Ireland, or USA for 3 of the last 5 years.


• Completed IELTS with an overall score of 5.5.

Why Join Skytrans?

• Play a critical role in the safe operation of our flights.


• Deliver exceptional customer service and make a genuine difference to our passengers.


• Work with an experienced and supportive operational team.


• Develop your aviation career within a growing airline.


• Experience a dynamic working environment across a range of regional destinations.


• Contribute to a strong safety and Just Culture environment.


• Be part of an organisation that values Honesty, People, Predictability, and Ownership.

Our Values

• Honesty – We are open, truthful, and transparent.


• People – We care about our people, customers, and communities.


• Predictability – We deliver safely, consistently, and reliably.


• Ownership – We take responsibility and continuously improve.