CyberCX - Senior Security Engineer (Networking)

CyberCX; Brisbane; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

18 weeks paid parental leave

Flexible Work Arrangements

Career development program

Local and international career options

Job summary

CyberCX in Brisbane is seeking a Security Engineer to monitor, configure and support enterprise network and security platforms, focusing on Cisco routing/switching, Palo Alto NGFWs, and WAN optimisation.

In this hands-on role you will respond to incidents, perform maintenance, manage tools, and collaborate with teams to improve security posture in line with ITIL processes.

Qualifications

• Tertiary qualification in information technology or similar field is desirable.
• ITIL Foundation qualifications and vendor certifications preferred.
• CCNA desirable.
• 3+ years in IT engineering/operations or similar field.
• Strong analytical and problem-solving skills.

Responsibilities

• Configure, maintain and support Cisco networking technologies (routers, switches, WLC, ISE).
• Administer Cisco SD-WAN environments (vManage, templates, policies).
• Configure and maintain Palo Alto NGFW, Panorama, Prisma Access, GlobalProtect.
• Manage and troubleshoot routing, switching, and VPN (BGP, OSPF, IPsec).
• Maintain Riverbed SteelHead to optimise WAN performance.
• Investigate, troubleshoot and resolve incidents and service requests.
• Perform proactive maintenance, monitoring and lifecycle management.
• Follow ITIL-aligned processes and communicate with customers/stakeholders.

Skills

3+ years IT engineering/operations

Analytical problem-solving

Customer-focused

Agile mindset

Intuition-driven troubleshooting

Education

Tertiary IT qualification

Tools

Cisco networking

Palo Alto NGFW

Riverbed SteelHead

vManage / SD-WAN

Job description

The work we do matters CyberCX, part of Accenture, protects and defends our customers and communities by providing the most comprehensive range of cyber security professional services in the region.

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at www.accenture.com.

About The Role

Reporting to the Team Lead - MSE, the Security Engineer is responsible for system health, configuration, performance, maintenance and responding to incidents and service requests.

What you will be doing

• Configure, maintain and support Cisco networking technologies including routers, switches, Catalyst Center, Identity Services Engine (ISE), Wireless LAN Controllers (WLC) and ThousandEyes.
• Administer Cisco SD-WAN environments, including vManage, templates, policies and WAN connectivity services.
• Configure and maintain Palo Alto security platforms including Next-Generation Firewalls (NGFW), Panorama, Prisma Access and GlobalProtect.
• Manage and troubleshoot enterprise routing and switching environments, including BGP, OSPF and IPSEC VPN technologies.
• Configure and maintain Riverbed SteelHead solutions to optimise application performance across WAN environments.
• Investigate, troubleshoot and resolve incidents, service requests and complex technical issues across network and security platforms.
• Perform proactive maintenance, monitoring, patching and lifecycle management activities to ensure platform stability, performance and security.
• Follow ITIL-aligned incident, problem, request and change management processes while maintaining effective communication with customers and stakeholders.

What do you need

• Tertiary qualification in information technology or similar field (desirable)
• ITIL Foundation Qualifications and suitable vendor certifications preferred
• Cisco Certified Network Associate (CCNA) desirable.
• At least 3 years of experience in IT engineering / operations or similar field
• Good analytical and problem-solving skills, able to leverage server/network knowledge and a broad array of tools to solve problems
• Skilled in responding to setbacks in an agile and resilient manner
• Professional and ethical, you inspire trust and confidence through integrity and respect
• You leverage your intuition to solve problems
• Customer-obsessed and a self-starter, you go above and beyond to deliver extraordinary results and experiences for customers
• Innovative and open to change, you are focused on finding opportunities for continuous improvement and ways to optimise work processes
• Collaborative and with an enterprise mindset, you speak up and welcome all input, opinions and questions
• Emotionally intelligent, you demonstrate empathy, connection, and assertiveness

Benefits of working at Accenture:

• 18 weeks paid parental leave
• Long & short-term career break opportunities
• Structured career development program
• Local and international career opportunities.
• Certified as a Family Inclusive Workplace™
• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.
• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is a an EEO and Aff…

Equal Employment Opportunity Statementfor Australia:

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [e-mail] and cite the relevant Job Number, or contact us on [phone].

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.