Cyber Security Operations & Automation Specialist

Department of Government Services VIC; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

The Department of Government Services VIC in Melbourne is seeking a Cyber Security Officer to support the delivery and continuous improvement of cyber security services across the Whole of Victorian Government. You will monitor alerts, manage vulnerabilities and assist with security operations.

Reporting to Cyber Security Engineers, you will maintain documentation, support automation, and work with internal teams and service providers to ensure reliable, secure digital services.

Qualifications

Responsibilities

• Support cyber security operations by monitoring alerts, dashboards and service requests, and undertaking routine investigation, triage and escalation in line with established procedures.
• Assist with vulnerability management and attack surface management activities, including reviewing findings, supporting remediation follow-up and helping maintain the accuracy of asset and risk information.
• Provide technical and administrative support for cyber security platforms and services, including user support, system checks, data handling and routine maintenance activities.
• Contribute to automation and process improvement activities by assisting with scripting, workflow support and the identification of opportunities to improve efficiency and service delivery.
• Maintain accurate documentation, procedures, records and reports to support operational effectiveness, knowledge sharing, compliance and audit requirements.
• Support stakeholder engagement and service coordination by managing shared inboxes, responding to routine queries, providing timely updates and working collaboratively with internal teams and service providers.
• Assist with testing, quality assurance and implementation activities to help ensure changes, enhancements and processes are fit for purpose and aligned with operational requirements.
• Other duties as directed which are not listed in this position description but are consistent with a position of this classification and skills requirement.

Job description

The Department of Government Services VIC in Melbourne is seeking a Cyber Security Officer to support the delivery and continuous improvement of cyber security services across the Whole of Victorian Government. You will monitor alerts, manage vulnerabilities and assist with security operations.

Reporting to Cyber Security Engineers, you will maintain documentation, support automation, and work with internal teams and service providers to ensure reliable, secure digital services.