CX & CRM Project Officer – Hybrid, Fixed Term

WannonWater; Warrnambool; Vor Ort; AUD 73.000 - 89.000; Vollzeit

Benefits dieser Stelle

Hybrid work options

Flexible hours

Purchased leave

Monthly rostered days off

Inclusive workplace culture

Learning and development opportunities

Employee assistance program

Zusammenfassung

Wannon Water in Warrnambool is seeking a CX Plus Project Officer to support CRM and Billing System implementation. This full-time, fixed-term role runs until November 2027, with a starting salary of AU$80,770.85 p.a. plus super.

The successful candidate will manage project records, coordinate meetings, and support financial administration in a busy, multi-stakeholder environment. Ideal applicants will have strong project administration skills, attention to detail, and the ability to collaborate

Qualifikationen

• Experience in project administration, project support or coordination in a multi-stakeholder environment.
• Strong administration and organisational skills, with ability to maintain schedules, registers, documentation and records.
• Good attention to detail and ability to identify and follow up missing or inconsistent information.
• Confidence using Microsoft 365 tools, including Teams, SharePoint, Excel, Word and PowerPoint.
• Clear communication and relationship-building skills to work with diverse stakeholders.
• Experience supporting enterprise system projects is advantageous.

Aufgaben

• Maintain and update project records, schedules, registers and other documentation.
• Coordinate meetings and workshops, including scheduling, agendas, papers, minutes and action follow-up.
• Collect and update project information, checking records are accurate and following up missing or overdue information.
• Support purchasing, invoice processing and project financial administration.
• Assist with project reporting, governance documentation and document control.
• Provide administrative and coordination support for testing, data migration, training and transition.

Kenntnisse

Project administration

Organisational skills

Attention to detail

Communication

Stakeholder collaboration

Tools

Microsoft 365

Teams

SharePoint

Excel

Word

PowerPoint

Jobbeschreibung

Wannon Water in Warrnambool is seeking a CX Plus Project Officer to support CRM and Billing System implementation. This full-time, fixed-term role runs until November 2027, with a starting salary of AU$80,770.85 p.a. plus super.

The successful candidate will manage project records, coordinate meetings, and support financial administration in a busy, multi-stakeholder environment. Ideal applicants will have strong project administration skills, attention to detail, and the ability to collaborate