CX Content Writer: Craft Impactful Customer Copy

Loren'S Demo Company; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Loren'S Demo Company is seeking a CX Content Writer to join our team. The role focuses on creating engaging content that enhances the customer experience, requiring sharp writing and attention to detail.

You will develop content strategies, craft copy for websites, emails, and social media, and collaborate with teams to ensure consistent messaging. Portfolio is required to validate your writing expertise.

Qualifications

• Bachelor’s degree in Marketing, Communications, or related field.
• 1+ years of experience in content writing or marketing.
• Portfolio showcasing writing expertise is required.
• Previous experience in customer-centric organizations preferred.

Responsibilities

• Develop content strategies aligned with company objectives
• Craft clear, concise copy for websites, emails, and social media
• Collaborate with teams to maintain consistent messaging across touchpoints
• Research industry trends and customer behavior to guide content creation
• Analyze content performance and provide data-driven recommendations for optimization

Skills

Strong writing

CX principles

Adaptable

MS Office & CMS

SEO basics

Education

Bachelor’s degree in Marketing/Communications

Tools

Microsoft Office

Content Management Systems

Job description

Loren'S Demo Company is seeking a CX Content Writer to join our team. The role focuses on creating engaging content that enhances the customer experience, requiring sharp writing and attention to detail.

You will develop content strategies, craft copy for websites, emails, and social media, and collaborate with teams to ensure consistent messaging. Portfolio is required to validate your writing expertise.