Customs Broker

Pace Appointments; Sydney; Hybrid; AUD 100,000 - 120,000; Full time

Benefits offered by this job

Remote or hybrid work

Annual salary reviews

Potential bonuses

Job summary

Pace Appointments QLD is seeking a Customs Broker to manage a portfolio of client imports, ensuring efficient and compliant clearance through lodging declarations and providing practical guidance.

The role offers fully remote or hybrid working arrangements, with annual salary reviews and potential bonuses based on KPIs, and a collaborative national team environment.

Qualifications

• Hold a current Australian Customs Broker Licence.
• Strong tariff knowledge and attention to detail.
• Ability to communicate clearly with clients and internal teams.
• Proactive approach to resolving issues and delivering accurate outcomes.

Responsibilities

• Prepare, review and lodge import declarations for your client portfolio.
• Undertake tariff classification, customs valuation and duties/taxes assessment.
• Provide advice on customs requirements and clearance matters to clients and internal teams.
• Manage clearance updates and enquiries for your portfolio.

Skills

Tariff knowledge

Attention to detail

Client communication

Problem solving

Education

Australian Customs Broker Licence

Job description

About the client

Pace Appointments QLD is proud to partner with an Australian-owned freight forwarding and customs business offering tailored supply chain solutions across air and sea freight, customs consultancy, warehousing and distribution.

With a national presence and international network, this business combines the support of an established organisation with a collaborative culture that values strong relationships, integrity and personalised service.

About the role

Joining the Customs team, you'll manage customs clearances for your own portfolio of clients, providing practical advice and ensuring their imports move through the clearance process efficiently and compliantly.

Alongside classification and lodgement, you'll be a trusted contact for clients, keeping them informed, resolving queries and helping them navigate their customs requirements. Working closely with colleagues across the business, you'll bring a consultative approach to problem solving and take pride in delivering accurate, timely outcomes.

With fully remote or hybrid arrangements available, this is an opportunity to put your brokerage knowledge to work with flexibility in how you work.

Duties & Responsibilities

• Prepare, review and lodge import declarations, ensuring documentation is accurate and complete
• Undertake tariff classification, customs valuation and assessment of applicable duties and taxes
• Provide advice to clients and internal teams on customs requirements and clearance matters
• Manage clearance updates and enquiries for your client portfolio
• Liaise with relevant authorities and internal operations teams to resolve issues and facilitate cargo release
• Ensure compliance with Australian customs and biosecurity requirements
• Build strong client relationships through responsive communication and practical solutions

About you

You’ll hold a current Australian Customs Broker Licence and bring sound tariff knowledge, attention to detail and a commitment to getting the outcome right for your clients.

Confident managing your workload independently, you’ll also enjoy working collaboratively and sharing knowledge with colleagues. Clear communication, a proactive approach to resolving issues and the ability to explain customs requirements in practical terms will be key to your success.

Benefits

• Salary up to $120,000 + super, depending on experience
• Fully remote or hybrid working arrangements
• Annual salary reviews
• Potential annual bonuses when KPIs are met
• A collaborative national business that values your expertise and contribution

If you're looking for a role where your expertise will be valued and you can make a lasting impact, we'd love to hear from you.