Customer Support Advisor - Flexible, Parramatta

Team 3Thirty; Parramatta; Hybrid; AUD 117,000 - 129,000; Full time

Job summary

Department of Planning, Housing and Infrastructure in Parramatta is seeking a Customer Support Officer to be the first point of contact for Development Coordination Authority services. You will explain processes, respond to complex enquiries and connect customers with technical expertise.

The position is temporary and full-time for up to six months, based in Parramatta with flexible working supported. Applicants must meet standard pre-employment checks and eligibility criteria.

Qualifications

• Hold a degree in a related relevant discipline or equivalent relevant experience.
• Be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working visa for the duration of the appointment.
• Satisfy standard pre-employment checks, including a criminal record check.
• Consider the Parramatta office location and temporary appointment of up to 6 months when assessing fit.

Skills

Customer service

Communication

Problem solving

Time management

Stakeholder engagement

Education

Degree in related discipline

Job description

Department of Planning, Housing and Infrastructure in Parramatta is seeking a Customer Support Officer to be the first point of contact for Development Coordination Authority services. You will explain processes, respond to complex enquiries and connect customers with technical expertise.

The position is temporary and full-time for up to six months, based in Parramatta with flexible working supported. Applicants must meet standard pre-employment checks and eligibility criteria.