Customer Success Executive

Everway; Albury City; Remote; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Home-based role

Vehicle benefits

Quarterly incentives

Competitive salary

Job summary

PPG's Taubmans brand is seeking a driven Account Manager to own the Riverina territory (Wagga Wagga, Albury) in a home-based role. You will rebuild partnerships, reconnect with the market, and drive growth across a strategic region while working with dealers, commercial painters and industry stakeholders.

You will develop territory growth plans, identify opportunities, and partner with dealer networks to maximise engagement and sales.

Qualifications

• Experience in Account Management, Territory Management or B2B Sales.
• Able to travel within the territory and surroundings.
• Valid driver's license and willingness to travel as required.

Responsibilities

• Build trusted relationships with dealers, commercial painters and trade customers.
• Develop and execute territory growth plans to deliver sustainable sales results.
• Identify new business opportunities and expand client base in Riverina.
• Maintain a structured call-cycle and ongoing customer engagement plan.

Skills

Account management

Territory management

B2B sales

Relationship building

Tools

CRM

Job description

Rebuild relationships. Win back trust. Drive growth across a territory ready for change.

Some Account Manager roles are about maintaining an established customer base.

This isn’t one of them.

This is an opportunity to take ownership of a strategically important territory across Wagga Wagga, Albury and the broader Riverina region , rebuild customer partnerships, reconnect with the market and help drive the next phase of growth for one of Australia's most trusted paint brands.

The Riverina territory represents a significant opportunity. With an established customer base, new dealer partnerships emerging and strong growth potential across the region, we’re looking for someone who can roll up their sleeves, get out in front of customers and make a genuine impact.

You’ll join PPG's Architectural Commercial team , representing the iconic Taubmans brand while working closely with dealers, commercial painters, applicators and key industry stakeholders across the region.

Why this opportunity stands out

• Take ownership of a regional territory with significant untapped growth potential
• Play a key role in rebuilding and strengthening customer relationships across the Riverina market
• Partner with established dealers as well as new channel opportunities across Wagga Wagga and Albury
• Work autonomously while being supported by an experienced and collaborative Commercial team
• Home-based role with flexibility to manage your territory your way
• Competitive salary package, quarterly incentive program and vehicle benefits
• Career development opportunities within PPG's ANZ and global busines

Where you'll create impact

This is a highly visible customer-facing role focused on growing sales, strengthening partnerships and increasing market share throughout the Riverina territory. You’ll:

• Build trusted relationships with dealers, commercial painters, applicators and trade customers
• Reconnect with existing customers and identify opportunities to win back lost business
• Develop and execute territory growth plans that deliver sustainable sales outcomes
• Identify new business opportunities across commercial and residential market segments
• Partner closely with dealer networks to maximise customer engagement and market presence
• Maintain a disciplined call-cycle and customer engagement plan
• Work collaboratively with internal teams to deliver exceptional service and customer support
• Use CRM and sales tools to manage opportunities and maintain strong territory visibility
• Represent Taubmans and PPG as a trusted partner within the local market

What success looks like

In your first 12 months, you’ll focus on understanding the territory, reconnecting with customers, strengthening dealer relationships and identifying growth opportunities across the region.

Success won't simply be measured by sales.

It will be measured by your ability to earn trust, establish credibility in the market, uncover opportunities and create a platform for long-term growth.

You'll thrive in this role if you

• Are highly self-motivated and comfortable working autonomously
• Naturally build trust and long-term customer relationships
• Take a proactive approach to identifying opportunities and solving problems
• Have experience in Account Management, Territory Management or B2B Sales
• Enjoy developing business and creating growth within underdeveloped or underserved territories
• Are resilient, adaptable and excited by change
• Have strong planning, organisation and territory management skills
• Hold a valid driver's licence and enjoy being in front of customers

Industry experience we'd love to see

Experience from paints, coatings, building products, construction, trade, hardware or a related industry will be highly regarded.

We're particularly interested in candidates who understand dealer networks, commercial painting contractors, applicators or the broader construction and building materials market.

Previous experience as a painter looking to move into a commercial sales role may also be a great fit.

Ready to own your territory and make your mark?

If you're looking for a role where you can build genuine customer relationships, create growth opportunities and make a visible impact across a key regional market, we’d love to hear from you.

Protect today. Shape what lasts. Join PPG.

About us:

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways thandoes any other company. To learn more, visit and follow @PPG onX.

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