Customer Service & Warehouse Specialist — E‑commerce

Rapid Hydraulics and Pneumatics; City of Wodonga; On-site; AUD 45,000 - 60,000; Full time

Job summary

Rapid Hydraulics and Pneumatics in Wodonga, VIC is seeking a customer service and sales assistant to support the internal sales team with counter sales, quotes, phone and email enquiries, and to assist in warehouse duties including stock management.

Experience with e-commerce and social media marketing is advantageous for creating regular activity posts and updating store pricing on platforms such as eBay and Shopify. The role offers in-house training and a salary based on experience.

Qualifications

• Experience in customer service and sales is beneficial.
• Experience in warehousing is beneficial, in-house training will be provided.
• Proficiency in MS Office and basic IT skills.

Responsibilities

• Customer service, counter sales, phone and email enquiries.
• General warehouse duties.
• Quoting customers and sourcing products.
• E commerce maintenance and processing.
• Social media business pages posting.
• Maintain good supplier and customer relationships.
• Coordinate sales effort with team members and other departments.
• Ability to work independently and within a team environment.

Skills

Customer service

Sales experience

E-commerce

Social media

MS Office

Forklift licence

Time management

Tools

Shopify

eBay

MS Office

Job description

Rapid Hydraulics and Pneumatics in Wodonga, VIC is seeking a customer service and sales assistant to support the internal sales team with counter sales, quotes, phone and email enquiries, and to assist in warehouse duties including stock management.

Experience with e-commerce and social media marketing is advantageous for creating regular activity posts and updating store pricing on platforms such as eBay and Shopify. The role offers in-house training and a salary based on experience.