Customer Service & Warehouse Operator — Mon‑Fri Day Shift

Knauf; Sydney; Vor Ort; AUD 44.000 - 47.000; Vollzeit

Benefits dieser Stelle

Free onsite parking

Yearly pay review

Parental leave (14 weeks)

Corporate discounts

Career development and training

Zusammenfassung

Knauf Australia in Horsley Park is seeking a Customer Service Operator to join our Fulfilment Center team. You will handle front-line customer service, order processing, data entry, and basic warehouse duties including loading/unloading and forklift operation when required.

Reporting to the Trade Store Manager, you will interact with customers face-to-face, by phone and email, ensure accurate orders, manage documentation, and support stocktakes.

Qualifikationen

• Strong administration experience.
• Data entry and email management.
• Be physically fit and able to perform manual handling.
• Experience using Microsoft Office is essential.
• Full Australian working rights – no visa sponsorship.

Aufgaben

• Serving customers face-to-face, via email and over the phone.
• Administration duties including data entry and email management.
• Picking & packing customer orders.
• Record and report customer complaints per procedures.
• Assist with stocktakes to ensure accurate inventory records.

Kenntnisse

Strong administration experience

Data entry and Excel

Customer service

Microsoft Office

Australian working rights

Tools

SAP

Jobbeschreibung

Knauf Australia in Horsley Park is seeking a Customer Service Operator to join our Fulfilment Center team. You will handle front-line customer service, order processing, data entry, and basic warehouse duties including loading/unloading and forklift operation when required.

Reporting to the Trade Store Manager, you will interact with customers face-to-face, by phone and email, ensure accurate orders, manage documentation, and support stocktakes.