Customer Service Specialist - Manufacturing (Eastern Creek)

Complete Recruitment Solutions Pty Ltd; Sydney; On-site; AUD 90,000 - 95,000; Full time

Benefits offered by this job

Onsite parking

Job summary

Complete Recruitment Solutions is seeking an experienced Customer Service professional for their busy operations team in Eastern Creek, NSW. You will be the primary point of contact for valued customers, coordinating communications, managing expectations, and ensuring smooth operations with regularly changing priorities.

Next year, you will contribute to projects to uplift and improve the function, handling inquiries via phone and email, and ensuring delivery arrangements are clear and up to

Qualifications

• Minimum of 2 years experience in a similar Customer Service role.
• Experience in manufacturing or construction product supply advantageous.
• Ability to communicate with and influence at different levels.
• Excellent computer literacy skills.
• Excellent time management skills.
• Strong attention to detail.
• Bright, energetic and enthusiastic demeanour.
• Ability to work under tight deadlines.
• Results oriented with a focus on customer service.

Responsibilities

• Respond to customer enquiries through phone and email.
• Make outbound calls to align all parties.
• Confirm delivery arrangements and communicate changes.
• Process orders and change requests.
• Generate and distribute customer correspondence.

Skills

Customer service

Time management

Attention to detail

Communication skills

Multitasking

Microsoft Office

Tools

Microsoft Office

Job description

Complete Recruitment Solutions is seeking an experienced Customer Service professional for their busy operations team in Eastern Creek, NSW. You will be the primary point of contact for valued customers, coordinating communications, managing expectations, and ensuring smooth operations with regularly changing priorities.

Next year, you will contribute to projects to uplift and improve the function, handling inquiries via phone and email, and ensuring delivery arrangements are clear and up to