Customer Service & Retail Warehouse Specialist (Flexible)

AGnVET Services Group; Dubbo; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible working arrangements

Development support

Employee Assistance Program

Wellbeing benefits

Referral bonus

Salary sacrifice to superannuation

Paid parental leave

Job summary

AGnVET Services Group in Wellington is seeking a Customer Service Officer to provide outstanding retail service and support for warehousing and stock management. You will handle sales inquiries, processing orders, and assist with stock control while building lasting customer relationships.

The role emphasizes safety, teamwork, and daily branch operations in a rural agribusiness with opportunities for career growth and development within a well-established network.

Qualifications

• Cert III in Retail or minimum 2 years retail or warehouse experience.
• Computer literacy: Basic level Microsoft Office (Outlook, Word and Excel) including POS transactions and financial software.
• Well-developed interpersonal and communication skills (listening, written and verbal).
• Ability to work autonomously and as part of a team.
• Problem solving ability relevant to role.
• Excellent customer service skills and ability to exceed customer expectations.
• Current valid driving licence.
• Self-starter with initiative and reliability.

Responsibilities

• First point of contact for retail sales and enquiries.
• Receiving and storing of incoming goods.
• Order processing including point of sale and invoicing.
• Picking and packing outgoing goods to customers and store transfers.
• Assist with stock control including inventory monitoring and stocktakes.
• Building excellent customer relationships.
• Champion safety and compliance requirements.
• General duties supporting the branch in day-to-day operations.

Skills

Customer service

Interpersonal communication

Problem solving

Teamwork

Autonomy

Driving licence

Education

Certificate III in Retail

Tools

Microsoft Office

POS & financial software

Job description

AGnVET Services Group in Wellington is seeking a Customer Service Officer to provide outstanding retail service and support for warehousing and stock management. You will handle sales inquiries, processing orders, and assist with stock control while building lasting customer relationships.

The role emphasizes safety, teamwork, and daily branch operations in a rural agribusiness with opportunities for career growth and development within a well-established network.