Customer Service Representative – On the Road

Tasty Fresh Food Co; Melbourne; On-site; AUD 43,000 - 53,000; Full time

Benefits offered by this job

Bonuses

Staff discounts

Free parking

Career progression

Job summary

Tasty Fresh Food Co. is seeking a Customer Service Representative to manage a regular van route in Ferntree Gully, Victoria. The role focuses on customer service while being out in the community, not a traditional delivery driver job.

You will start early, with full-time hours Monday to Friday, and you’ll be responsible for serving customers, processing sales, and building relationships with regulars on your route. Training is provided and a permanent position is available.

Qualifications

• Excellent customer service and people skills.
• Reliable work history with strong attendance.
• Ability to drive and manage a full-day route.
• Able to work independently with good organisation.

Responsibilities

• Start at Ferntree Gully depot and head out on your route.
• Serve customers, process sales and maintain regulars.
• Return to depot to unload, count stock and cash up.

Skills

Customer service

Reliability

Attendance

Communication

Job description

Customer Service Representative - On the Road

Ferntree Gully, Victoria 3156, Australia • A$30.9 - A$38.62

Full-time Permanent Crew/Entry level

Description

Customer Service Representative - On the Road

Love customer service but over late nights, weekends and changing rosters?

Join Tasty Fresh Food Co. in Ferntree Gully for a customer service role that gets you out and about, meeting people and building relationships with regular customers.

You’ll take ownership of your own lunch van route, with ongoing full-time hours, Monday to Friday.

This isn't a delivery driver job - customer service is the biggest part of the role.

Full VIC driver's licence required - no P Plates.

What's in it for you?

• $38.60/hr casual or $30.90/hr permanent
• Bonuses on top of your hourly rate
• Monday-Friday only - no nights or weekends
• Start around 6am, typically finish 2-3pm
• Your own regular route and customers
• Automatic van and full training
• Staff discounts and free parking
• Opportunities to progress your career

What you'll do

Start at our Ferntree Gully depot, get your van ready and head out on your regular route.

You’ll make frequent stops at local workplaces, serving customers, processing sales and building relationships with your regulars.

At the end of your run, you'll return to the depot to unload, complete your stock count and cash up.

About you

Reliability is really important. Your customers and team rely on you to be there each day and ready to get your route on the road.

You’ll need:

• Great customer service and people skills
• A reliable work history and strong attendance
• Confidence driving throughout the day
• Confidence working independently
• Good organisation and plenty of energy

If you're reliable, enjoy talking to people and like being out and about, we'd love to hear from you.

People from retail, hospitality, sales, traffic control, childcare, teaching, hairdressing and other customer-focused backgrounds can all suit this role.

We'll teach you the van and the route - you bring the reliability and customer service.

Company Overview

Your new career starts here... Joining Tasty Fresh Food Co. as a Van Sales Representative will kick-start an exciting and rewarding career journey. Tasty Fresh is big on promoting from within, and many team members have advanced their careers within the company, starting from this important role. There are plenty of opportunities for growth in various areas such as sales, management, marketing, IT, finance, and more. We're looking for someone to join our team to grow and succeed with us