Customer Service Representative (Full Time)

Bargain Car Rentals; Melbourne; On-site; AUD 37,000 - 44,000; Full time

Benefits offered by this job

Discounts on cinema tickets

Corporate health insurance

Shopping discounts

Employee discounts on car rental

Job summary

Bargain Car Rentals is hiring a Customer Service Representative (Full Time) to deliver world-class customer service and drive sales at our Melbourne Airport location. You will contribute to a fast-paced team, focus on achieving targets, and benefit from an employee development program.

The role is primarily sales-oriented with occasional hands-on support, and requires a positive attitude and a willingness to own the customer experience.

Qualifications

• Proven sales experience and customer service focus.
• Diplomatically assertive with a sociable personality.
• Unrestricted Australian driver's license required.

Responsibilities

• Deliver world-class customer service to drive sales and exceed targets.
• Assist customers at the Melbourne Airport location and handle inquiries.
• Contribute to a high-paced team environment with adherence to processes.

Skills

Sales experience

Customer service

Driver's license

Job description

Customer Service Representative (Full Time)

$27.81 per hour + incentives + shift penalties

We’re looking for World-class Customer Service Representative's to help drive growth withinBargain Car Rentals Australia.
This is a fantastic opportunity to join a rapidly growing company in the rebounding tourism sector.

Life's too short to be stuck in a job you hate, so come be a part of our team.

By delivering a world-class customer service experience you’ll be driving to exceed sales and service targets and taking ownership of the customer experience at our location servicing Melbourne Airport!

About Bargain Car Rentals
We strive to deliver the best possible product to our customers at the lowest prices in the market. Our customer service deliverygoes above and beyond our customer’s expectations. Our customers tend to come back once they’ve rented from us, our people make this happen.

About the Role
In this role, you will focus on using your proven sales experience to ‘be a small part of our customer’s great day, not a big part of their bad day.'The role is primarily sales focussed however there is a need to roll your sleeves up and get the job done from time to time. It’s a great established team environment and you’ll be happy to do so because your colleague would do the same for you.

Goal-oriented, with a real desire to achieve results

Demonstrated ability in a structured salesenvironment

Diplomatically assertive

Sociable and an engaging personality

Someone who appreciates policies & procedures, yet can think on their feet to create win/win outcomes for customers and the business

Self-initiating and willing to take ownership

Have an open and unrestricted Drivers License

Employee Development Program with nationally recognised training and education to help you to achieve your goals and reach your full potential.

Access to Employment Hero with discounts and offers on hundreds of retailers and big brands, including on cinema tickets, corporate health insurance, shopping discounts and much more.

Employee discounts on car rental across the Bargain Car Rentals network.

Full training provided to get your up to speed quickly and contributing to the team.

Award hourly base rate + shift penalties and a lucrative commission structure paid monthly

Lastly but most importantly, you must have a positive attitude, you must love being part of a high performing team and you must get excited at the thought of working in a high paced environment.

Unlock job insights

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Your application will include the following questions:

• How many years' experience do you have as a Customer Service Representative?
• Which of the following statements best describes your right to work in Australia?
• Do you have customer service experience?
• Do you have experience in a sales role?
• Do you have a current Australian driver's licence?

Vehicle Rental & Removalists 101-1,000 employees

Bargain Car Rentals is an Australian Owned & Operated car rental company founded in Hobart, Tasmania over 20 years ago. We provide New Cars at Bargain Prices all year around, giving customers a cost effective alternative to travel while receiving the quality level of service they deserve. Today we serve 90,000+ customers throughout 13 locations across the country.

Bargain Car Rentals is an Australian Owned & Operated car rental company founded in Hobart, Tasmania over 20 years ago. We provide New Cars at Bargain Prices all year around, giving customers a cost effective alternative to travel while receiving the quality level of service they deserve. Today we serve 90,000+ customers throughout 13 locations across the country.

What can I earn as a Customer Service Representative