Customer Service Rep — Training, Growth & Flexible Shifts

Avis Budget Group; Luddenham; On-site; AUD 41,000 - 55,000; Part time

Benefits offered by this job

Wellbeing program

Life insurance

Discounted health cover

Superannuation options

Employee discounts on car rentals

Discounts on retail, fitness, cinema

24/7 mental health support

Comprehensive training

Job summary

Avis Budget Group is hiring a Customer Service Representative (Casual) at Western Sydney Airport, NSW. You will greet customers at the rental counter, handle bookings, and respond to general inquiries to ensure a smooth rental experience.

This entry-level role includes full training, flexibility for a rotating roster (weekends/evenings/holidays), and access to benefits like wellbeing programs and employee discounts. Join a global leader in mobility solutions and grow with our team.

Qualifications

• Experience in customer service, retail, hospitality or sales is a plus.
• Comfortable using computer systems to manage bookings and rental information.
• Ability to work in a fast-paced environment while delivering exceptional service.

Responsibilities

• Establish customer car rental needs by actively listening.
• Review add-ons and services to determine what best suits the customer.
• Communicate rental procedures and guidelines effectively.
• Complete rental bookings in a timely, efficient and accurate manner.
• Answering customer questions and inquiries.

Skills

Customer service

Attention to detail

Following procedures

Communication skills

Job description

Avis Budget Group is hiring a Customer Service Representative (Casual) at Western Sydney Airport, NSW. You will greet customers at the rental counter, handle bookings, and respond to general inquiries to ensure a smooth rental experience.

This entry-level role includes full training, flexibility for a rotating roster (weekends/evenings/holidays), and access to benefits like wellbeing programs and employee discounts. Join a global leader in mobility solutions and grow with our team.