Customer Service Pro — Perth Manufacturing

KG Talent; Western Australia; On-site; AUD 52,000 - 76,000; Full time

Benefits offered by this job

Full-time employment

Team culture

Career development

Wellness initiatives

Team events

Employee discounts

Job summary

Metroll Perth is hiring a Customer Service Representative in Perth to deliver outstanding service from enquiry to delivery. You will process orders, prepare quotations, and provide product information while building strong customer relationships.

Join a well-established Australian manufacturer that values teamwork and continuous improvement, with opportunities to develop your skills in a supportive, proactive environment.

Qualifications

• Experience in customer service, internal sales, or administration.
• Strong communication and relationship-building skills.
• Detail-oriented with organisational and multi-tasking abilities.
• Proactive, positive attitude and problem-solving mindset.

Responsibilities

• Handle customer enquiries via phone, email, and in person.
• Process orders accurately and efficiently.
• Prepare quotations and follow up on sales opportunities.
• Provide product information and technical guidance.
• Build and maintain relationships with customers.
• Coordinate with internal teams to ensure order fulfilment.
• Maintain accurate customer records and administration.

Skills

Customer service

Communication

Relationship building

Problem solving

Organisational skills

Attention to detail

Multi-tasking

Tech literacy

Tools

CRM software

ERP systems

Job description

Metroll Perth is hiring a Customer Service Representative in Perth to deliver outstanding service from enquiry to delivery. You will process orders, prepare quotations, and provide product information while building strong customer relationships.

Join a well-established Australian manufacturer that values teamwork and continuous improvement, with opportunities to develop your skills in a supportive, proactive environment.