Customer Service Pro - Irrigation Retail (Flexible Hours)

Darling Irrigation; Dubbo; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible working arrangements

Career experiences and development

Employee Assistance Program

Wellbeing benefits includingVaccines &

$1,500 employee referral bonuses

Salary sacrifice to superannuation

Job summary

Darling Irrigation, a leading irrigation provider in Australia, is seeking a proactive customer-focused individual to support the Dubbo branch. You will help customers identify the right irrigation, pump, pipe, fittings and water solutions while assisting day-to-day branch operations.

Responsibilities include handling sales, processing orders and invoices, maintaining inventory, and coordinating with service departments and other branches to ensure smooth operations.

Qualifications

• Strong retail sales and customer service experience.
• Experience in irrigation, water or agricultural industry.
• Well-developed communication and interpersonal skills.
• Strong organisational skills with ability to manage competing priorities.
• Experience with point of sale, inventory or ERP/financial systems.
• Positive, proactive approach with good problem-solving skills.

Responsibilities

• Provide exceptional customer service and build ongoing relationships.
• Support Service Department, Project Sales and nearby branches.
• Assist customers with irrigation, pump, pipe, fittings, water and agricultural enquiries.
• Understand customer needs and recommend suitable products and solutions.
• Process retail sales, orders and invoices using POS and financial systems.
• Maintain accurate inventory records and assist with stocktakes.

Skills

Retail sales

Customer service

Communication

Organisational skills

Interpersonal skills

Problem solving

POS experience

Inventory awareness

ERP/financial systems

Tools

Point of Sale (POS)

ERP/Financial systems

Inventory software

Job description

Darling Irrigation, a leading irrigation provider in Australia, is seeking a proactive customer-focused individual to support the Dubbo branch. You will help customers identify the right irrigation, pump, pipe, fittings and water solutions while assisting day-to-day branch operations.

Responsibilities include handling sales, processing orders and invoices, maintaining inventory, and coordinating with service departments and other branches to ensure smooth operations.