Customer Service Person /Driver

Kennards Hire; Morayfield; On-site; AUD 70,000 - 78,000; Full time

Benefits offered by this job

Training & development

Career pathways

Profit sharing

Discount on gear

Awards & events

Job summary

Kennards Hire in Morayfield is hiring a Customer Service Person /Driver for a permanent role. You will handle customer queries, coordinate pickups and deliveries, and ensure equipment is ready for hire. Training will be provided to service and maintain equipment, with growth opportunities within a family-owned business.

Join Australia's largest family-owned hire company. A valid driver's license, weekend availability, and physical fitness are required.

Qualifications

• Background in customer service or similar roles.
• Valid driver's license.
• Ability to work weekends on a rotating roster.
• Physically capable with lifting and standing.
• Willing to learn about machinery and equipment.
• Team player with a positive attitude.

Responsibilities

• Instruct customers on safe use of equipment.
• Perform pickup and delivery of equipment.
• Provide exceptional customer service in all interactions.
• Maintain equipment through servicing and minor repairs.
• Clean branch facilities and equipment as required.
• Conduct equipment check in/out inspections.

Skills

Customer service

Driver's licence

Weekend availability

Physical fitness

Proactive learner

Machinery interest

Job description

Customer Service Person /Driver - Permanent

Morayfield

• We`re the largest family-owned equipment hire company in Australia and NZ
• Learn how to service, inspect and maintain our modern hire equipment
• Gain practical experience that sets you up for future success
• $78,400 salary package ($70,000 base salary + super) + profit share bonus + weekend allowance

With Kennards Hire You Can

As a company that’s been around since 1948, we knowwhat matters most: family and it’s at the heart of everything we do. We’re thelargest family-owned equipment hire company in Australia and New Zealand, withmore than 2,000 team members located at over 200 sites and branches. Our mission is clear: we want to be the besthire company in the world. We’re committed to growing sustainably andinnovating in ways that benefit our people, our customers and our business. Andat the end of the day, we’re all focused on delivering what we say we will do –make our customers’ jobs easy.

About the role

Asthe Kennards Hire representative to our customers, we support you with thetraining and development you need to be successful in your role. The Customer Service Person /Driver is the critical link between a Kennards Hire branch, ourcustomers and their projects, big or small. You’ll be in charge of everythingthat makes our customers’ job easy; expert advice, pickups, deliveries andmaking sure our equipment is ready for hire.

This role requires you to;

• Instruct and demonstrate to customers on how to safely use our equipment.
• As the Driver, perform pickup and delivery of equipment from customer sites, which includes safely loading and unloading of equipment
• Provide exceptional customer service in all customer interactions
• Maintain the high standard and quality ofequipment through regular servicing and minor repairs.
• Perform cleaning of branch facilities and maintenance of equipment as required
• Perform equipment ‘check in’ and ‘check out’ inspections

About you

• Successful applicants have come from various backgrounds such as; Customerservice, building & construction, hospitality, retail, driver,landscaping, trade & maintenance.
• A valid driver's licence
• The availability to work weekends on a rotating roster
• This role requires some physical components including lifting and standing on your feet for long periods. A level of physical fitness is required and the ability to pass a drug test
• Be proactive and keen to learn new skills
• An interest in machinery and equipment, although training will be provided
• A positive attitude and team player

Join our team

There’s also a great range of employee benefits andrewards on offer including:

• All the training and development you need to build a successful career with us
• Pathways to pursue your career, nationally and internationally
• Additional financial benefits if you stay with us for more than five years (to say thanks for your loyalty)
• Opportunity for profit share
• Great employee discount rates on our hire gear
• Our annual awards night, team BBQs and many other fun social events.

As part of the recruitment process, you will be required to complete background checks which may include a police and medical check.

So, whether you’re starting out, switching roles,changing industries or ready to make your next career move, With Kennards Hire YouCan.