Customer Service & Order Support Specialist

Stratco (Australia) Pty Limited; City Of Canning; On-site; AUD 55,000 - 65,000; Full time

Job summary

Stratco is seeking a customer-focused professional to join our busy customer service team. You will be the main contact for customers with a fast-paced environment, handling inquiries, processing orders, and supporting sales initiatives.

We offer training, development opportunities, and a collaborative workplace as part of Stratco's long-standing presence in Australia and New Zealand.

Qualifications

• Experience in customer service or internal sales.
• Strong customer focus with attention to detail and urgency.
• Excellent interpersonal and communication skills.
• Excellent data entry skills.

Responsibilities

• Provide exceptional customer service via phone and email.
• Take sales orders and accurately enter customer orders.
• Regular communication with Stratco team members including store managers.
• Participate in regular product and sales training.

Skills

Customer service experience

Strong communication

Interpersonal skills

Data entry skills

Job description

Stratco is seeking a customer-focused professional to join our busy customer service team. You will be the main contact for customers with a fast-paced environment, handling inquiries, processing orders, and supporting sales initiatives.

We offer training, development opportunities, and a collaborative workplace as part of Stratco's long-standing presence in Australia and New Zealand.