Customer Service & Order Fulfillment Specialist - Full-Time

Labourforce; Sydney; On-site; AUD 40,000 - 57,000; Full time

Benefits offered by this job

Long-term opportunity

Potential for permanent employment

Supportive team environment

Job summary

Labourforce is seeking a Customer Service Representative for their client in Fyshwick, Australia. This full-time role focuses on delivering exceptional service, processing orders and returns, managing invoices, and supporting daily branch operations.

You will respond promptly to customer inquiries, coordinate deliveries, liaise with freight companies, manage stock and payments, and help with banking. The position offers long-term stability with potential for permanent employment, at $35.15 per

Qualifications

• Proven experience in customer service.
• Strong written and verbal communication skills.
• High attention to detail.
• Excellent time management and organisational abilities.
• Solid computer skills.
• Reliable transport (essential).

Responsibilities

• Respond promptly to customer enquiries and concerns
• Process sales orders, returns, credits, and payments
• Prepare and issue invoices; assist with banking
• Coordinate deliveries and liaise with freight companies
• Support warehouse operations and delivery scheduling
• Manage inventory, stock transfers, and office supplies
• Report breakages and assist with stocktakes
• Perform regular inventory checks
• Follow up on outstanding payments (as required)

Skills

Customer service experience

Written and verbal communication

Attention to detail

Time management

Computer skills

Reliable transport

Job description

Labourforce is seeking a Customer Service Representative for their client in Fyshwick, Australia. This full-time role focuses on delivering exceptional service, processing orders and returns, managing invoices, and supporting daily branch operations.

You will respond promptly to customer inquiries, coordinate deliveries, liaise with freight companies, manage stock and payments, and help with banking. The position offers long-term stability with potential for permanent employment, at $35.15 per