Customer Service & Order Entry Specialist – Immediate Start

Alexander Appointments; Sydney; On-site; AUD 44,000 - 63,000; Full time

Benefits offered by this job

Full training provided

No logistics experience required

Monday to Friday role

Office in Horsley Park

Job summary

Alexander Appointments is seeking an entry-level operations support specialist in Horsley Park, NSW. The role focuses on customer service, order processing, data entry, and general administration within a busy healthcare logistics environment.

Full training will be provided, with a Monday–Friday, on-site schedule. You will contribute to timely deliveries of healthcare products, handle enquiries, and learn order management systems while developing skills in a fast-paced logistics setting.

Qualifications

• Entry-level experience in customer service, administration, retail, or call centre environments.
• Strong data entry skills with high attention to detail.
• Clear communication skills and a professional phone manner.
• Confident using Microsoft Office and picking up new systems.
• Ability to multitask and prioritise in a fast-paced environment.
• A positive, reliable attitude and willingness to learn.
• Exposure to logistics, transport, supply chain, or healthcare (highly regarded but not essential).

Responsibilities

• Accurate order entry and processing of customer bookings
• High-volume data entry and record management
• Responding to customer enquiries via phone and email
• Updating delivery details and providing ETA updates
• Tracking orders and following up on proof of delivery (POD)
• Assisting with invoicing and general administration
• Maintaining accurate information across internal systems

Skills

Data entry accuracy

Multitasking

Customer service basics

Microsoft Office

Tools

Microsoft Office

Job description

Alexander Appointments is seeking an entry-level operations support specialist in Horsley Park, NSW. The role focuses on customer service, order processing, data entry, and general administration within a busy healthcare logistics environment.

Full training will be provided, with a Monday–Friday, on-site schedule. You will contribute to timely deliveries of healthcare products, handle enquiries, and learn order management systems while developing skills in a fast-paced logistics setting.