Customer Service Operator - Results Department

Douglass Hanly Moir Pathology; Sydney; On-site; AUD 50,000 - 65,000; Full time

Job summary

Douglass Hanly Moir Pathology in Macquarie Park, NSW, is seeking a Customer Service Operator to join the Results department. You will handle high-volume inbound and outbound calls to provide results to doctors' rooms and other key stakeholders, delivering exceptional service in a busy health setting.

Full training will be provided. The role is offered as full-time or part-time, with rostered hours including afternoons/evening shifts.

Qualifications

• Answering high volume inbound and outbound calls to provide results to doctors' rooms
• Learns quickly in a fast-paced health environment
• Must have working rights in Australia and be willing to undergo a police check

Responsibilities

• Answering high volume - inbound and outbound calls to provide results to key stakeholders, such as doctors' rooms
• Delivers exceptional customer service in a fast-paced health environment
• Collaborating with other team members to achieve tasks promptly
• Conducting office duties and other clerical duties as required
• We are looking for the following: Open to working rostered full time hours Monday to Sunday, which includes afternoon/evening shift

Skills

Customer service

Phone support

Time management

Team player

Attention to detail

Job description

Customer Service Operator - Results Department

Douglass Hanly Moir Pathology - Macquarie Park NSW

Douglass Hanly Moir Pathology is an established and well-respected pathology practice, offering comprehensive, high-quality pathology across NSW and north-west Victoria. Our practice is managed by doctors for doctors and our success is driven by the innate understanding that Medical Leadership facilitates the highest standards of professional and operational excellence for the doctors and patients that we serve.

We seek an enthusiastic Customer Services Operatorto join our vibrant Resultsdepartment in Macquarie Park. You will be an essential team member, and your responsibilities will include the following:

Answering high volume - inbound and outbound calls to provide results to key stakeholders, such as doctors' rooms

Delivers exceptional customer service in a fast-paced health environment

Collaborating with other team members to achieve tasks promptly

Conducting office duties and other clerical duties as required

We are proud to say we have a learning and supportive environment, and full training will be provided. We are looking for the following:

Open to working rostered full time hours Monday to Sunday, which includes afternoon/evening shift

A hard-working, motivated individual with a strong work ethic.

Thrives in a fast-paced environment and is a team player

Strong attention to detail with good time management skills

For further information, please contact Lara Cameron on (02) 9855 5***.

Full time and part time positions are available.

Applicants for this position must have the appropriate working rights to work in Australia and will be required to sign an acceptance that the Company may conduct a police check.

Douglass Hanly Moir Pathology is an equal opportunity employer.

www.dhm.com.au