Customer Service Officer: Impactful Banking & Digital Support

Bendigobank; Cygnet; On-site; AUD 55,000 - 70,000; Full time

Job summary

Bendigo Bank invites a Customer Service Officer to join our Cygnet branch in Tasmania. You will help customers achieve their banking goals, handle transactions, and educate on online banking platforms while recommending suitable products.

Join a community-focused team at Bendigo Bank, contributing to local growth with a risk-aware approach and on-the-job training and development.

Qualifications

• Experience in customer service within a banking or retail environment.
• Ability to explain online banking platforms to customers.
• Strong attention to detail and accuracy in transactions.

Responsibilities

• Help customers achieve their banking goals.
• Handle customer transactions accurately and efficiently.
• Educate customers on using online banking platforms and tools.
• Recommend suitable banking products and services to customers.

Skills

Customer service

Cash handling

Product recommendations

Job description

Bendigo Bank invites a Customer Service Officer to join our Cygnet branch in Tasmania. The role focuses on helping customers achieve their banking goals, handling transactions, educating on online platforms, and recommending suitable products.

You'll work in a dynamic, community-focused team with on-the-job training and development. As part of our Community Banking model, you'll contribute to local growth while delivering exceptional service with a risk-aware approach.