Customer Service Officer — Career Growth in Transport

Cochrane'S Transport; Warrnambool; On-site; AUD 56,000 - 64,000; Full time

Benefits offered by this job

13.5% Superannuation

Career development opportunities

Job summary

Cochrane'S Transport is seeking a Customer Service Officer to join our Gillman team on a permanent full-time basis, Monday to Friday. You will be the first point of contact for customers, responding to enquiries and delivering high-quality support in a busy environment.

Ideally you bring a passion for service, good communication, and the ability to multitask. Transport experience is a bonus, and we offer career development and a supportive team culture as part of our inclusive workplace.

Qualifications

• Passionate about customer service with a willingness to learn.
• Transport experience is a bonus but not mandatory.
• Strong verbal and written communication skills are essential.
• Able to multitask and stay composed in a fast-paced environment.

Responsibilities

• Be the first point of contact for customers.
• Respond to enquiries and provide high-quality support.
• Navigate systems to resolve customer issues efficiently.
• Contribute to team goals and continuous improvement.

Skills

Customer service

Transport industry knowledge

Communication skills

Multitasking

Job description

Cochrane'S Transport is seeking a Customer Service Officer to join our Gillman team on a permanent full-time basis, Monday to Friday. You will be the first point of contact for customers, responding to enquiries and delivering high-quality support in a busy environment.

Ideally you bring a passion for service, good communication, and the ability to multitask. Transport experience is a bonus, and we offer career development and a supportive team culture as part of our inclusive workplace.