Operations & Logistics Administrator — Frontline Support

Cochrane's Transport; Gillman; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Above award wages

13.5% Superannuation

Career development opportunities

Job summary

Cochrane's Transport in Gillman is seeking a motivated operations administrator. This hands-on role blends admin tasks with frontline customer service in a fast-paced environment, supporting drivers, dispatchers and the operations team to keep daily activities running smoothly.

You'll coordinate communications, maintain records, help with process improvements and deliver high-service levels to internal and external stakeholders.

Qualifications

• A positive attitude and strong work ethic.
• Excellent organisational and communication skills.
• Ability to work independently in a fast-paced environment.
• Proactive problem-solving and a service-focused mindset.

Responsibilities

• Coordinate and communicate with drivers, dispatchers and team members to ensure smooth operations.
• Provide frontline operational support and handle enquiries from stakeholders via phone, in person or email.
• Assist across multiple functions and contribute to process improvements.
• Maintain accurate records and documentation to support day-to-day activities.
• Deliver high levels of service to customers, drivers and internal teams.

Skills

Positive attitude

Organisational skills

Independence

Problem-solving

Service excellence

Communication skills

Team player

Stakeholder management

Job description

Cochrane's Transport in Gillman is seeking a motivated operations administrator. This hands-on role blends admin tasks with frontline customer service in a fast-paced environment, supporting drivers, dispatchers and the operations team to keep daily activities running smoothly.

You'll coordinate communications, maintain records, help with process improvements and deliver high-service levels to internal and external stakeholders.