Customer Service Specialist - Transport | Career Growth

Cochrane's Transport; Gillman; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

13.5% Superannuation

Career development opportunities

Job summary

Cochrane's Transport in Gillman, SA is seeking a Customer Service Officer to join our team in a permanent full-time role, Monday to Friday. You will be the first point of contact for customers, handling enquiries and delivering high-quality support in a lively, fast-paced environment.

We're looking for a passionate, resourceful team player who can multitask, listen well, and resolve issues efficiently. Transport experience is a bonus; diversity and inclusion are valued.

Qualifications

• Passionate about customer service with transport experience being a bonus but not mandatory.
• Resourceful to find information, navigate systems and resolve customer enquiries in a timely manner.
• Multitasking skills with the ability to prioritise competing tasks.
• Active listener with strong verbal and written communication skills.
• Demonstrate composure and resilience under pressure and effectively navigate challenging customer interactions.
• Dedicated to ongoing improvement by identifying challenges, opportunities and implementing effective solutions.
• A team player that is driven to contribute to the team’s overall success.

Responsibilities

• You will be the first point of contact for our customers, responding to enquiries and providing high-quality support in a lively and fast-paced environment.

Skills

Customer service

Communication skills

Problem solving

Multitasking

Active listening

Job description

Cochrane's Transport in Gillman, SA is seeking a Customer Service Officer to join our team in a permanent full-time role, Monday to Friday. You will be the first point of contact for customers, handling enquiries and delivering high-quality support in a lively, fast-paced environment.

We're looking for a passionate, resourceful team player who can multitask, listen well, and resolve issues efficiently. Transport experience is a bonus; diversity and inclusion are valued.