Customer Service Officer

JumboCorp; City of Melbourne; On-site; AUD 50,000 - 60,000; Full time

Job summary

JumboCorp in Australia is seeking a permanent full-time Customer Service Representative to be the first point of contact for incoming calls and emails, build strong client relationships, and ensure prompt responses to inquiries.

You will need strong IT skills and experience with database systems to support operations in the construction waste management and recycling sector.

Qualifications

• Strong IT proficiency
• Experience with database systems
• Excellent communication and customer service

Responsibilities

• Establish productive relationships with clients
• First level of contact for incoming calls and emails
• Provide prompt and accurate responses to client requests and queries
• Think through problems with high attention to detail

Skills

IT proficiency

Database systems

Job description

A permanent full time Customer Service Representative position with Jumbocorp, a fast-growing waste management and recycling services company serving the construction industry. The role involves being the first level of support and contact for incoming calls and email support, establishing and sustaining productive relationships with clients, and providing excellent customer service ensuring all clients receive a prompt response to requests and queries.

Key responsibilities

• Establishing and sustaining productive relationships with clients
• First level of support and contact for incoming calls and email support
• Provide excellent customer service ensuring all clients receive a prompt response to requests and queries
• Think through problems pragmatically with a high attention to detail

About you

• Australian citizenship is required for this position
• High level of IT competency
• Proficiency with database systems is required<|start|>assistant<|channel|>analysis<|message|>We need to review the user request: dimension a rectangular box is 12