Administration & Customer Service Officer

Cleanaway; Albany; Híbrido; AUD 48.000 - 60.000; Jornada completa

Descripción de la vacante

Cleanaway, Australia's leader in sustainable waste management, seeks an administrative and customer service professional to support multiple contracts and sites in Western Australia. You will build strong relationships with internal teams and stakeholders to deliver excellent customer outcomes.

The role is based at Albany or Picton, offering exposure to asset management processes and cross-functional collaboration.

Formación

• Experience using JDE, VRP, Salesforce or similar systems.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• High level of attention to detail and accuracy.

Responsabilidades

• Provide administration and customer service across allocated contracts and sites.
• Build relationships with support functions and stakeholders to meet and exceed customer needs.
• Reconcile, report on and audit asset management activities.
• Maintain accurate records and ensure end-to-end processes are completed in line with policies and timelines.
• Identify opportunities to improve processes, service delivery and technical capability.
• Manage activities within the allocated functional budget.

Conocimientos

Organisational skills

Time management

Communication skills

Attention to detail

Customer-focused

Willingness to learn

Herramientas

JDE

VRP

Salesforce

ERP systems

Descripción del empleo

Join Australia’s leader in sustainable, total waste management solutions.

About the Role

In this role, you will provide high-quality administration and customer service support across allocated contracts and sites. You will build strong relationships with internal teams and key stakeholders to deliver excellent customer outcomes. The opportunity is open to this role being based at either our Albany or Picton site.

Key Responsibilities

• Deliver efficient administration and customer service across allocated contracts and sites.
• Build positive working relationships with support functions and stakeholders to meet and exceed customer needs.
• Reconcile, report on and audit asset management activities as required.
• Maintain accurate records and ensure end-to-end processes are completed consistently and in line with company policies and finance timelines.
• Identify opportunities to improve processes, service delivery and technical capability.
• Manage activities within the allocated functional budget.

About You

• Experience using JDE, VRP, Salesforce or similar systems.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• High level of attention to detail and accuracy.
• A customer-focused approach with the ability to build effective relationships.
• A willingness to learn, develop new technical skills and continuously improve.

About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.

As a high-growth, ASX-listed organisation, our goal is to be recognised by our customers as the most innovative and sustainable waste management company, with industry-leading HSE performance. We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

Join us on our exciting journey towards a sustainable future.

Applications close: 25 Oct 2026 W. Australia Standard Time