Customer Service Executive

Carbiz; Adelaide; On-site; AUD 42,000 - 58,000; Part time

Benefits offered by this job

24-40 hour work weeks

Weekend shifts available

Weekend penalty rates

Overtime opportunities

Bonus incentives

Monthly catered lunches

Birthday and event celebrations

EAP 24/7

Job summary

Carbiz is seeking an entry-level driver in Adelaide to support our vehicle replacement service. You will deliver vehicles to clients and provide friendly customer service, ensuring satisfaction.

You will coordinate logistics, prep cars for hire, assist onboarding, and enjoy driving a range of vehicles. This role suits students or graduates, offering flexible hours and a supportive, growth-focused team.

Qualifications

• Must hold a valid Australian driver's license.
• Excellent verbal and written communication skills.
• Able to work independently and manage time effectively.
• Thrives in a collaborative, team-based environment.

Responsibilities

• Deliver vehicles to clients, ensuring timely service.
• Provide customer service by addressing inquiries and resolving issues.
• Assist with coordinating vehicle logistics for smooth operations.
• Prepare cars for hire, detailing interior and exterior.
• Assist with onboarding of new clients and provide support.

Skills

Driver's license

Communication skills

Independent worker

Team player

Job description

Looking to kickstart your career, earn great money, and gain real-world experience? Whether you're fresh out of school or juggling uni, this is the perfect opportunity to get your foot in the door with a fast-growing, people-first company.

Perks & Benefits:

• Work Patterns to Suit You: 24-40 hour work weeks | Weekend shifts available (perfect for students!)
• Extra Earnings - Weekend penalty rates (on top of base pay) | Overtime, on-call opportunities, and bonus incentives
• Growth & Support - Ongoing training, mentorship, and career development opportunities | Collaborative team culture with like-minded individuals
• Perks & Wellbeing - Monthly catered lunches, birthday and event celebrations | 24/7 Employee Assistance Program for support and wellbeing

About the Role:

• Deliver vehicles to clients, ensuring timely and efficient service.
• Provide top-notch customer service by addressing client inquiries, resolving issues, and ensuring satisfaction.
• Assist with the coordination of vehicle logistics, ensuring smooth and efficient operations.
• Prepare cars for hire, including thorough detailing of the vehicle's interior and exterior.
• Assist with the onboarding process for new clients, ensuring they have all the information and support they need.
• Enjoy the thrill of driving a variety of high-quality vehicles!

About You:

• Valid Australian driver's license (Essential).
• Strong verbal and written communication skills to effectively interact with clients and team members.
• Ability to work independently, manage your time effectively, and thrive in a team-based environment.
• Ordinary hours span 7:00am-9:00pm, Monday-Sunday, with standard 8‑hour shifts. Must be available for a minimum of 24 hours per week. Availability across Friday-Monday is highly desirable.

About Us:

Carbiz is proud to be a HRD 5 star employer of choice - 2025 & 2026. We're more than just an award-winning vehicle replacement provider. We're committed to keeping our customers' lives moving when their car can't, offering seamless accident management that helps individuals, families, and businesses stay mobile and connected. With over 13,000 5-star reviews and multiple industry accolades, including Business Concept's 'Automotive Awards 2022, 2023, 2024', 'Australia's Best Accident Replacement Service' for four consecutive years from ProductReview.com.au and more, we've earned a trusted reputation for delivering reliable like-for-like vehicles when they're needed most. By providing quick and efficient solutions, Carbiz helps people navigate life's unexpected disruptions, making a meaningful impact on the community we serve. We offer a team-first culture with unlimited opportunity for growth, living by our company values in everything we do;

• Love what we do - We are passionate about delivering for our customers, team, and partners every time.
• Better than yesterday - We grow each day, learning from our experiences.
• Win with trust - Lead the market by being trusted, reliable and helpful.
• Collaborative core - Working smarter together.
• Valuing people - We respect our people, encourage their development, and reward our performance.