Customer Service Coordinator

JBS; Sydney; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Discounted meat

National partner discounts

Onsite physiotherapist

EAP counselling

Job summary

Andrews Meat Industries is seeking two Customer Service Coordinators to join the team in Lidcombe. You will be the front line of customer support, working with a team to understand our products and customers.

This is a full-time ongoing role with Permanent: 03:00pm–11:00pm (Mon–Fri) and Casual: 06:00pm–10:00pm (Tue–Thu). Benefits include discounted meat products, national partner discounts, onsite physiotherapist and EAP counselling.

Qualifications

• Experience in the meat industry or food service preferred.
• Strong attention to detail and communication.
• Able to work in a fast-paced team environment.

Responsibilities

• Process customer orders accurately and promptly.
• Customer service and sales support.

Skills

Attention to detail

Excellent communication

Enthusiastic team player

Fast-paced environment

Alternate Sundays availability

Food service industry experience

MS Office proficiency

Tools

Microsoft Excel

Job description

We are currently seeking two Customer Service Coordinators to join the team at Andrews Meat Industries. This is an exciting opportunity to join a company that is leading the way in the meat industry.

About the role:

In this role you will be our front line of customer support. You will work as part of a team, gathering a strong understanding of the business products and customers. This is a full-time ongoing role, based in Lidcombe.

Permanent: 03:00pm - 11:00pm (Monday - Friday)

Casual: 06:00pm - 10:00pm (Tuesday, Wednesday and Thursday)

What can we offer you?

• Discounted meat products


• Retail discounts with national partners


• Onsite Physiotherapist


• Employee Assistance Program (Counselling)

Responsibilities:

This role would be responsible but not limited to the following tasks:

• Process customer orders accurately and promptly


• Customer service and sales support

Who are we looking for?

This opportunity would suit an experienced or junior chef or someone with previous customer service experience in the meat industry looking for that next challenge. What we need from you is:

• High attention to detail


• Excellent communication skills


• An enthusiastic team player


• Able to work in a fast-paced environment


• Available to work alternate Sundays every month


• Experience in food service industry


• Competent in Microsoft Excel and Office.