Customer Service Coordinator

NOJA Power; Brisbane; On-site; AUD 65,000 - 85,000; Full time

Job summary

NOJA Power, based in Murarrie, Brisbane, seeks a Customer Service Co-ordinator to manage domestic and international sales orders from our manufacturing facility. You will generate order confirmations and price calculations in SAP B1, and create shipping documents such as invoices and packing lists.

You will coordinate freight, update customers on deliveries, and collaborate with sales, production and warehouse teams to ensure timely order execution. Brisbane-based role.

Qualifications

• Administration & Business experience.
• SAP and International logistics experience will be highly regarded.
• MS Office skills (Word & Excel).
• Excellent communication and time management skills.
• Applicants with International business or Logistics or Commercial degree are encouraged to apply.

Responsibilities

• Process Domestic and International Sales orders with Business Development Managers.
• Prepare order confirmations and price calculations via SAP B1.
• Prepare shipping documents including commercial invoices and packing lists via SAP.
• Handle Letter of Credits payment claims.
• Coordinate domestic and international freight with freight agents.

Skills

SAP

International logistics

MS Office

Communication

Time management

Education

Bachelor's degree in International Business / Logistics / Commerce

Tools

SAP B1

Job description

NOJA Power manufactures and supplies medium voltage switchgear products to over 110 countries globally. The Group operates from the Head Office and Manufacturing facility in Murarrie, Brisbane with Factory and Offices in Brazil, Canada, UK & USA.

We are seeking applications for the position ofCustomerServiceCo-ordinator for our Manufacturing facility in Murarrie, Brisbane.

Reporting to the Senior Customer Service Manager,your key responsibilities include but not limited to:

• Work closely with the Business Development Managers to process Domestic and International Sales orders;
• Prepare order confirmation and price calculation via SAP B1 system;
• Prepare shipping documents including commercial invoices and packing lists via SAP system;
• Letter of Credits payment claims;
• Co-ordinate domestic and international freight with freight agents;
• Liaise and update the customers regularly on deliveries;
• Work closely with the sales team, production team and warehouse team to manage the execution and delivery of the Sales Orders.

To be successful in the role, you should possess:

• Administration & Business experience
• SAP and International logistics experience will be highly regarded
• Demonstrated skills in MS Office (especially Word & Excel)
• Excellent communication and time management skills
• Applicants with International business or Logistics or Commercial degree are encouraged to apply

This role will provide you the challenges and rewards you have been searching for.

Only Brisbane based applicants will be considered as we have a need to fill this position immediately.