Customer Service Assistant Manager

Drake Supermarkets Pty Ltd; Queensland; Híbrido; AUD 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attractive remuneration

Dynamic growing company

Potential for promotion

Descripción de la vacante

Drakes Supermarkets in Queensland is seeking expressions of interest for a role focused on frontline customer service, front-end operations and staff supervision. The successful applicant will have significant POS knowledge and the ability to tailor store service and product offerings to meet local customer needs, while maintaining safety standards.

Working as part of a dynamic team in a competitive supermarket environment, you will lead by example, roster staff effectively, and drive cost

Formación

• Significant front-end and POS knowledge.
• Unparalleled commitment to customer service.
• Experience in supervising staff.
• Accurate staff rostering is advantageous.
• Hands-on approach with passion and enthusiasm.
• Ability to liaise with staff and management.
• Understanding of ordering and cost control.
• Commitment to occupational health and safety standards.

Responsabilidades

• Tailor store service and product offering to local customers.
• Treat the department as their own business.
• Work as part of an enthusiastic team in a competitive environment.
• Lead and motivate a team while maintaining customer focus.

Conocimientos

Customer service

Staff supervision

Staff rostering

Communication

Leadership

Problem solving

Herramientas

POS terminal

Descripción del empleo

Queensland - Central Queensland - Central

This job is open for expressions of interest only

• Attractive remuneration
• Dynamic growing company
• Potential for promotion

Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently owned supermarket chain. Due to our unprecedented growth, we provide excellent career opportunities within our company.

The successful applicant will be given the opportunity to treat the department as if it were their own business. They will be given the flexibility to tailor the stores service and product offering to meet the specific needs of the customers within the local area.

Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:

• Significant front end and POS knowledge
• Unparalleled commitment to customer service
• Experience in supervising staff
• Accurate staff rostering will be an advantage
• Passion and enthusiasm, with a very \"hands on\" approach
• Ability to liaise with both staff and management
• An understanding of ordering and cost control
• Commitment to occupational health and safety standards

To succeed within our organisation, applicants must be able to:

• Display a passion for customer service
• Express a positive \"can do\" attitude
• Lead by example
• Motivate a team
• Communicate effectively with management, employees, customers and external stakeholders