Warehouse Storeperson & Client Account Support

The BSA Team Pty Ltd; Melbourne; Presencial; AUD 50 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Stable day shift hours

Hybrid role

Career growth

Supportive team

Resumo da oferta

The BSA Team Pty Ltd is seeking a proactive Warehouse Storeperson & Client Account Support to oversee daily warehouse operations and coordinate outbound orders. You will act as the internal point of contact for client accounts, handling stock and delivery status inquiries with the KPM and warehouse team.

This role requires a valid LO license, warehouse experience, and the ability to work autonomously in a busy environment.

Qualificações

• Must hold a current LO (Order Picker) High Risk Work Licence.
• Proven experience in a warehouse or distribution environment.
• Demonstrated experience with order picking and general storeperson tasks.

Responsabilidades

• Safely and efficiently operate an LO order picker with forklift as required.
• Accurately pick orders using RF scanners and pick sheets with high accuracy.
• Own a new client account from a service perspective and respond to queries on tracking, stock and delivery status.
• Assist with receiving, dispatch, stock replenishment and order preparation.
• Collaborate with Warehouse Manager to meet customer requirements and delivery timeframes.
• Maintain a clean, safe, and organised warehouse in line with safety requirements.

Conhecimentos

Attention to detail

Reliability

Punctuality

Communication skills

Autonomy

Formação académica

LO - High Risk Work Licence

Forklift licence

Ferramentas

MS Office

Warehouse management software

Data entry

Descrição da oferta de emprego

Warehouse Storeperson & Client Account Support

A proactive and organised Warehouse Storeperson & Client Account Support team member to help oversee and coordinate daily warehouse operations, with a strong focus on outbound orders, accuracy, safety and timely dispatch. You'll play an important role in ensuring customer requirements are met and service KPIs are consistently achieved. Alongside your core warehouse responsibilities, you'll be their key internal point of contact, helping ensure orders are picked accurately, deliveries run smoothly and any day-to-day queries about stock or delivery status are handled promptly.

Key responsibilities

• Safely and efficiently operating an LO order picker. Current forklift license is must.
• Accurately picking orders using RF scanners and pick sheets, ensuring a high level of accuracy and attention to detail.
• Taking ownership of a new client account from a day-to-day service perspective, acting as their internal point of contact for occasional phone and email queries relating to order tracking, stock availability and delivery status in conjunction with the KPM.
• Assisting with general warehouse duties, including receiving, dispatch, stock replenishment and order preparation.
• Working collaboratively with the Warehouse Manager and wider team to meet customer requirements, delivery timeframes and service expectations.
• Maintaining a clean, organised and safe warehouse environment in line with workplace health and safety requirements.

About you

• Must hold a current, valid LO (Order Picker) High Risk Work Licence
• Proven experience in a warehouse or distribution environment
• Demonstrated experience with order picking and general storeperson tasks
• Professional communication skills with the confidence to look after and own a client relationship
• Strong attention to detail, reliability, and punctuality
• Ability to work autonomously and manage your own busy workload
• Highly responsive to the needs of others and demonstrate initiative
• Ability to multi-task and prioritise your workload
• Proficient in Microsoft Office Suite, data entry, warehouse management software systems

About us

Brand Services is an E-Commerce Marketing and Supply Chain company. We are service leaders in brand asset management & logistics. Our mission is to deliver brilliant work for clients. We help manage our clients brand marketing operations – from inception to delivery to enhance and increase their customer's brand experience and loyalty. We have a highly interactive, open, fast-moving and collaborative culture.

• Convenient Campbellfield location
• Stable day shift hours: 7:30 AM – 4:00 PM, Monday to Friday
• Career growth: A great hybrid role that lets you blend warehouse work with account management responsibility
• Consistent, weekly hours in a growing, supportive workplace
• Support of a dedicated team

Commencement

ASAP