Customer Service & Admin Specialist | Monthly RDO

Triple M Sheetmetal; Newcastle-Maitland; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Monthly RDO

Job summary

Triple M Sheetmetal is seeking a friendly and professional full-time Administrator to be the first point of contact in Beresfield, NSW 2322. You will handle face-to-face, phone and email inquiries, process orders, assist with quotes and coordinate with suppliers.

The role emphasizes strong organisation, accurate data entry, and teamwork in a fast-paced setting with on-going training and a monthly RDO. No prior experience required beyond willingness to learn.

Qualifications

• Experience in administration or customer service is preferred.
• Proficient in Microsoft Office and quick to learn new systems.
• Strong organisational skills and attention to detail.
• Able to work in a fast-paced environment and as part of a team.
• Willingness to learn and adapt to new tasks.

Responsibilities

• Greeting customers face to face, answering incoming phone calls and responding to email enquiries
• Processing new and completed orders
• Assisting with quotes
• Outsourcing and ordering products through our suppliers
• Identifying customer needs and providing suitable solutions from our comprehensive range of products and services
• Performing general administrative tasks including invoicing, filing and scanning
• Assisting with our social media and online presence
• Coordinating with our tradesmen to ensure orders are progressing on schedule

Skills

Customer service

Organisational skills

Microsoft Office

Time management

Teamwork

Adaptability

Tools

Microsoft Office

Job description

Triple M Sheetmetal is seeking a friendly and professional full-time Administrator to be the first point of contact in Beresfield, NSW 2322. You will handle face-to-face, phone and email inquiries, process orders, assist with quotes and coordinate with suppliers.

The role emphasizes strong organisation, accurate data entry, and teamwork in a fast-paced setting with on-going training and a monthly RDO. No prior experience required beyond willingness to learn.