Customer Service

Camnet; Sydney; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Free onsite parking

Job summary

Camnet, a 100% Australian-owned company with Sydney offices in Rosebery, North Ryde and Silverwater, is expanding its customer service team. We are seeking a careful Customer Service Administrator to answer customer enquiries, schedule and dispatch field technicians, process orders, arrange deliveries and bill customers.

Proficiency in Microsoft Office and data entry is preferred, with a professional approach and good organisational skills.

Qualifications

• Experience processing customer requests.
• Experience coordinating technicians to completion.
• Proficient with Microsoft Office.

Responsibilities

• Answer customer enquiries.
• Schedule and dispatch field technicians.
• Process orders and arrange deliveries.
• Bill customers.

Skills

Customer service

Microsoft Office

Data entry

Job description

Where: Rosebery / Alexandria
Type: Full-time

We are a trusted technology company with 40 years of experience providing office printers, photocopiers, and IT services across Australia.

We are expanding our customer service team and we’re looking for an organised and friendly person to answer customer enquiries, schedule and dispatch field technicians, process orders, arrange deliveries and bill customers.

About You
We are looking for a customer service administrator with experience in processing customer requests, allocating and coordinating technicians jobs to completion with a professional approach in this field and experience in using Microsoft Office.

We offer a competitive salary along with superannuation in a supportive, friendly, and close-knit team environment with easy commuting access by trains, busses and free onsite parking if driving own car.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a customer service administrator?
• Do you have customer service experience?
• Which of the following Microsoft Office products are you experienced with?
• Do you have data entry experience?

Camnet is a 100% owned and managed Australian company that employs in excess of 75 staff from our Sydney offices located in Head Office - Rosebery, North Ryde and Silverwater. Camnet has been in operation since 1983 providing industry leading solutions in the office equipment space. Our products and solutions are world class delivering innovation and leading edge technology that allows clients to improve productivity whilst reducing operational costs and wastage within their business. Camnet expertise includes the supply and maintenance of Ricoh, HP and Lexmark, laser printers, photocopiers and associated applications such as Document Management and Document Workflow solutions.

Camnet is a 100% owned and managed Australian company that employs in excess of 75 staff from our Sydney offices located in Head Office - Rosebery, North Ryde and Silverwater. Camnet has been in operation since 1983 providing industry leading solutions in the office equipment space. Our products and solutions are world class delivering innovation and leading edge technology that allows clients to improve productivity whilst reducing operational costs and wastage within their business. Camnet expertise includes the supply and maintenance of Ricoh, HP and Lexmark, laser printers, photocopiers and associated applications such as Document Management and Document Workflow solutions.