Customer Sales & Service - Repco Griffith - Casual

Genuine Parts Company; Griffith; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Safe & inclusive team environment

Team member pricing across GPC AP

Award rates, penalty rates, fortnighty

Employee rewards & recognition

No late-night trading

Ongoing training & career development

Private FB group for staff

Job summary

Repco is seeking a Retail Assistant to deliver exceptional customer service in-store, over the phone, and online. Prior automotive knowledge is a bonus but not required; training will be provided. The role focuses on safety, showroom presentation, stock handling and positive team culture to drive sales performance.

You will be part of a national network under GPC Asia Pacific, with benefits including team pricing, award pay rates, and ongoing development opportunities.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a retail showroom environment.
• Willingness to lift, bend and climb as required.
• No industry knowledge required; training provided.

Responsibilities

• Provide genuine service and create moments that matter for customers.
• Maintain showroom presentation and merchandising standards.
• Process stock, receive, dispatch and store items.
• Be an enthusiastic, cooperative Repco team member and contribute to a positive team culture.
• Note: role involves lifting, bending and climbing.

Skills

Customer service

Teamwork

Sales skills

Merchandising

Safety focus

Job description

Customer Sales & Service / Retail Assistant

Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.

About the role:

At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.

If you have automotive or car knowledge, that’s a bonus! It will help you better support customers with finding the right parts and services to keep them moving.

As a Retail Assistant (Customer Sales & Service) your key focus includes:

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

We are open to receiving applications from people without industry knowledge.

Employee benefits include:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Industry award rates of pay, penalty rates, fortnightly pay cycle
• Employee reward & recognition programs
• No late-night trading
• Ongoing training & career development
• Private FB group to keep in touch with work peers from around the country

Repco

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA and McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.