Customer Sales & Service - Repco Shellharbour - Casual

Repco; Shellharbour City Council; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Safe & inclusive team environment

Team member pricing

Award rates and penalty rates

Fortnightly pay cycle

Rewards & recognition programs

No late-night trading

Group connectivity across country

Job summary

Repco Shellharbour is seeking a Casual Retail Assistant focused on delivering exceptional customer service both in-store and over the phone. You’ll help customers select products, maintain showroom standards, and support stock handling while lifting and bending as required.

No industry experience is required, and training will be provided. Join a team that values safety, inclusivity, and customer-focused outcomes in a dynamic automotive aftermarket environment.

Qualifications

• Customer service focus for Repco Shellharbour customers.
• Strong showroom presentation and merchandising skills.
• Ability to work well in a team and contribute to a positive culture.

Responsibilities

• Assist customers in person, over the phone, and online.
• Process stock reception, dispatch and storage.
• Maintain showroom standards and merchandising.
• Contribute to a collaborative team environment.

Skills

Customer service

Showroom presentation

Team player

Job description

Customer Sales & Service - Repco Shellharbour - Casual

Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.

About the role:

At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.

As a Retail Assistant (Customer Sales & Service) your key focus includes:

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

We are open to receiving applications from people without industry knowledge.

Employee benefits include:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Industry award rates of pay, penalty rates, fortnightly pay cycle
• Employee reward & recognition programs
• No late-night trading
• Private FB group to keep in touch with work peers from around the country

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA & McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.