Customer Sales & Service - Repco Grafton - Casual

GPC Asia Pacific; Grafton; On-site; AUD 45,000 - 58,000; Full time

Benefits offered by this job

Team member pricing

Industry pay rates

Fortnightly pay cycle

Rewards & recognition

No late-night trading

Training & career development

Private peer group

Job summary

Repco is seeking a Retail Assistant to join our customer-focused team. The role delivers excellent service across in-person, phone, and online channels, with emphasis on showroom standards and stock accuracy.

You will lift and move stock as needed, assist with deliveries if required, and work in a safety-first environment that values teamwork and positive sales results. Training and career development are provided.

Qualifications

• Customer service experience to create moments that matter.
• Ability to contribute to sales performance through service.
• Maintain showroom presentation and merchandising standards.
• Handle stock processes: receive, dispatch and store.
• Be a cooperative Repco team member and contribute to a positive team culture.
• A current driver’s licence is preferred for occasional deliveries.

Responsibilities

• Ensure a great shopping experience in person, over the phone, and online.
• Support showroom presentation and merchandising standards.
• Process stock: receive, dispatch and store.
• Assist with deliveries when required.
• Contribute to a safe, collaborative team environment.

Skills

Customer service

Teamwork

Safety awareness

Showroom merchandising

Stock control

Delivery coordination

Job description

Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.

Customer Sales & Service / Retail Assistant

About the role:

At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.

A current driver's licence is preferred as the role may involve occasional deliveries and other ad hoc driving duties.

As a Retail Assistant (Customer Sales & Service) your key focus includes:

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

Employee benefits include:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Industry award rates of pay, penalty rates, fortnightly pay cycle
• Employee reward & recognition programs
• No late-night trading
• Ongoing training & career development
• Private FB group to keep in touch with work peers from around the country

Repco

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA & McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.