Customer Sales & Service - Repco Griffith - Casual

GPC Asia Pacific; Griffith City; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Safe & inclusive team environment

Team member pricing across GPC AP

Industry award rates & fortnightly pay

Employee recognition programs

No late-night trading

Ongoing training & career development

Private group for colleagues

Job summary

Repco, a division of GPC Asia Pacific, is hiring a Retail Assistant to deliver an outstanding in-store, phone and online shopping experience. You will engage with customers, recommend parts and services, and contribute to a friendly showroom environment.

Key tasks include maintaining merchandising standards, processing stock, and collaborating with the team. No prior industry knowledge is required; lifting and physical work is part of the role, with comprehensive training and a supportive

Qualifications

• Strong, friendly customer service across in-store, phone and online channels.
• Ability to support customers with locating parts and services.
• Willingness to lift, bend and climb as part of daily tasks.

Responsibilities

• Always have a safety focus to protect yourself, teammates and customers.
• Provide genuine service and create moments that matter with customers.
• Use customer service to contribute to positive sales performance.
• Maintain showroom presentation and merchandising standards.
• Process stock: receive, dispatch and store.
• Be an enthusiastic, cooperative Repco team member and support a positive culture.

Skills

Customer service

Sales skills

Team player

Merchandising

Stock management

Job description

Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.

Customer Sales & Service / Retail Assistant

About the role:

At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.

If you have automotive or car knowledge, that's a bonus! It will help you better support customers with finding the right parts and services to keep them moving.

As a Retail Assistant (Customer Sales & Service) your key focus includes:

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

We are open to receiving applications from people without industry knowledge.

Employee benefits include:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Industry award rates of pay, penalty rates, fortnightly pay cycle
• Employee reward & recognition programs
• No late-night trading
• Ongoing training & career development
• Private FB group to keep in touch with work peers from around the country

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA and McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.