Customer Order Specialist

Randstad; City of Melbourne; On-site; AUD 41,000 - 69,000; Full time

Benefits offered by this job

Flexible shifts

Onsite parking

2–4 months minimum

Job summary

Randstad is seeking a detail-oriented Customer Order Specialist for our Port Melbourne office to support order processing and project delivery. You will manage orders, coordinate between suppliers and internal teams, and ensure on-time milestones.

The role focuses on accuracy, data integrity, and proactive problem solving with opportunities to work across logistics and reporting. Onsite parking and a flexible shift pattern are available for this temporary position.

Qualifications

• Experience in order processing, sales support, or logistics administration.
• Strong attention to detail and proactive problem solving.
• Professional communication with multiple stakeholders.
• Ability to streamline ordering and delivery processes.

Responsibilities

• Accept, validate, and accurately process customer orders.
• Manage manual order creation for large scale projects, including milestone deliveries and billing schedules.
• Track project orders and coordinate between suppliers, internal teams, and customers to meet deadlines.
• Check product availability, prepare delivery proposals, suggest alternatives for out of stock items, and resolve discrepancies.
• Manage customer master data and generate monthly reports on orders, deliveries, sales and stock levels.

Skills

Order processing

Sales support

Logistics admin

Problem solving

Communication

Efficiency

Salesforce

SAP PR4

Tools

SAP PR4

Salesforce

Job description

Customer Order Specialist | Port Melbourne

Our client, the world leader in lighting, is currently looking to find a detail oriented and proactive Customer Order Specialist for their Port Melbourne office.

If you are looking for a stable, high energy temporary role with a team that truly supports one another, this is the perfect opportunity. The hiring manager is fantastic, the vibe is welcoming, and the team culture is second to none.

The Perks

• Flexibility: Choose your shift! Work 8am-4pm or 9am-5pm Monday to Friday
• Commute: Stress-free travel with free onsite parking in Port Melbourne.
• Duration: 2 to 4 months minimum (possible ongoing), starting ASAP.

What You'll Be Doing

This is a busy, hands on role focused on maintaining a clean order book and ensuring seamless project delivery. Your day to day will involve:

• Order Management: Accept, validate, and accurately process customer orders.
• Complex Projects: Manage manual order creation for large scale projects, including milestone deliveries and billing schedules.
• Project Coordination: Tracking project orders and coordinating between suppliers, internal teams, and customers to ensure deadlines are met.
• Inventory & Logistics: Check product availability, prepare delivery proposals, suggest alternatives for out of stock items, and resolve discrepancies.
• Data & Reporting: Manage customer master data and generate monthly reports on orders, deliveries, sales, and stock levels.

Technical Requirements (Must-Have)

• SAP PR4 Knowledge: Experience or strong knowledge of PR4 is essential, as the team will be transitioning to this system in early May.
• Salesforce: Experience with Salesforce is highly regarded.

What We're Looking For

• Experience: Proven background in order processing, sales support, or logistics administration.
• Problem Solving: A sharp eye for detail and the ability to elevate deviations or resolve order issues independently.
• Communication: A professional attitude with the ability to manage various stakeholders.
• Efficiency: A focus on continuous improvement to help streamline ordering and delivery processes.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.